Recruit Action inc. is a Canadian recruitment agency that helps job seekers find roles aligned with their experience and goals while helping employers connect with suitable candidates. Founded in 2009, the company emphasizes a people-centered approach and works with 2SLGBTQI+-owned businesses. It also shares job market and professional development insights to support candidates and employers beyond the hiring process.
Senior OCM Communications Lead
Lead organizational change and communications for a global transformation in the insurance sector. Drive stakeholder adoption, readiness, executive messaging, and global rollout support remotely from Canada.
Tavsif
- Lead organizational change planning and delivery for a global transformation.
- Assess stakeholder impacts and analyze how the change affects work.
- Create stakeholder personas and audience segmentation plans.
- Evaluate organizational readiness and identify adoption risks.
- Design strategies for adoption, engagement, and reinforcement.
- Support business readiness planning and deployment.
- Set change metrics and monitor adoption and engagement.
- Facilitate stakeholder workshops, meetings, focus groups, and feedback sessions.
- Identify sources of resistance and develop ways to address them.
- Plan and deliver integrated communications aligned with program milestones and rollout activities.
- Create communication plans, message frameworks, schedules, and stakeholder engagement approaches.
- Prepare executive presentations, leadership updates, email campaigns, FAQs, talking points, intranet and website content, awareness materials, stakeholder briefings, training resources, and change and readiness communications.
- Contribute to educational and multimedia content, including videos.
- Adapt messages and communication methods for different stakeholder audiences.
- Select appropriate communication channels for affected stakeholder groups.
- Coordinate communications across global regions, business units, and functional teams.
- Support program communication channels, internal website content, and stakeholder engagement forums.
- Coordinate with translation teams when communications need to be delivered in multiple languages.
- Develop readiness, training, and adoption approaches.
- Support engagement, rollout, stabilization, and organizational readiness activities.
- Turn complex project changes into clear messages suited to each audience.
- Monitor stakeholder feedback and recommend actions to program leadership.
- Work with Program Management, Communications, Learning & Development, Translation, Technology, and Business teams.
- Prepare executive updates and governance materials.
- Support leadership engagement and sponsor communications.
- Contribute to risk, issue, dependency, and stakeholder management.
- Keep communication and change management deliverables aligned with program goals and timelines.
- Manage several communication and stakeholder engagement workstreams at once.
Talablar
- At least 7 years of experience in organizational change management, communications, transformation, or a related field.
- Proven experience developing and delivering organizational change and communication strategies.
- Experience with impact analysis, stakeholder analysis, audience segmentation, readiness reviews, and adoption planning.
- Experience managing communications for complex, cross-functional stakeholder groups.
- Excellent verbal and written communication skills.
- Strong background in executive communications and presentation development.
- Experience producing practical communication and engagement materials for varied audiences.
- Ability to understand complex initiatives and express them in clear, business-focused language.
- Strong facilitation, consulting, and stakeholder engagement skills.
- Ability to independently manage multiple communication and change deliverables in a fast-moving environment.
- Ability to work strategically and carry out hands-on communications and change management.
- Prosci Change Management certification is strongly preferred.
- Experience supporting technology, IT, cybersecurity, infrastructure, or other technical transformation initiatives.
- Experience creating educational videos, visual communications, or other multimedia change materials.
- Experience supporting internal websites, intranet pages, or similar employee communication channels.
- Experience coordinating communications across regions or languages.
- Experience in a large enterprise or highly regulated setting.
- Familiarity with Microsoft 365 collaboration and communications platforms.
Imtiyozlar
- Six-month contract with potential extension.
- Day schedule, 37.5 hours per week.
- Remote work with flexibility to work from anywhere in Canada.