Recruit Action inc. este o agenție canadiană de recrutare care îi ajută pe cei aflați în căutarea unui loc de muncă să găsească roluri potrivite experienței și obiectivelor lor și îi ajută pe angajatori să intre în legătură cu candidați potriviți. Înființată în 2009, compania pune accent pe o abordare centrată pe oameni și colaborează cu afaceri deținute de persoane din comunitatea 2SLGBTQI+. De asemenea, împărtășește informații despre piața muncii și dezvoltarea profesională, pentru a sprijini candidații și angajatorii dincolo de procesul de recrutare.
Senior OCM Communications Lead
Lead organizational change and communications for a global transformation in the insurance sector. Drive stakeholder adoption, readiness, executive messaging, and global rollout support remotely from Canada.
Descriere
- Lead organizational change planning and delivery for a global transformation.
- Assess stakeholder impacts and analyze how the change affects work.
- Create stakeholder personas and audience segmentation plans.
- Evaluate organizational readiness and identify adoption risks.
- Design strategies for adoption, engagement, and reinforcement.
- Support business readiness planning and deployment.
- Set change metrics and monitor adoption and engagement.
- Facilitate stakeholder workshops, meetings, focus groups, and feedback sessions.
- Identify sources of resistance and develop ways to address them.
- Plan and deliver integrated communications aligned with program milestones and rollout activities.
- Create communication plans, message frameworks, schedules, and stakeholder engagement approaches.
- Prepare executive presentations, leadership updates, email campaigns, FAQs, talking points, intranet and website content, awareness materials, stakeholder briefings, training resources, and change and readiness communications.
- Contribute to educational and multimedia content, including videos.
- Adapt messages and communication methods for different stakeholder audiences.
- Select appropriate communication channels for affected stakeholder groups.
- Coordinate communications across global regions, business units, and functional teams.
- Support program communication channels, internal website content, and stakeholder engagement forums.
- Coordinate with translation teams when communications need to be delivered in multiple languages.
- Develop readiness, training, and adoption approaches.
- Support engagement, rollout, stabilization, and organizational readiness activities.
- Turn complex project changes into clear messages suited to each audience.
- Monitor stakeholder feedback and recommend actions to program leadership.
- Work with Program Management, Communications, Learning & Development, Translation, Technology, and Business teams.
- Prepare executive updates and governance materials.
- Support leadership engagement and sponsor communications.
- Contribute to risk, issue, dependency, and stakeholder management.
- Keep communication and change management deliverables aligned with program goals and timelines.
- Manage several communication and stakeholder engagement workstreams at once.
Cerințe
- At least 7 years of experience in organizational change management, communications, transformation, or a related field.
- Proven experience developing and delivering organizational change and communication strategies.
- Experience with impact analysis, stakeholder analysis, audience segmentation, readiness reviews, and adoption planning.
- Experience managing communications for complex, cross-functional stakeholder groups.
- Excellent verbal and written communication skills.
- Strong background in executive communications and presentation development.
- Experience producing practical communication and engagement materials for varied audiences.
- Ability to understand complex initiatives and express them in clear, business-focused language.
- Strong facilitation, consulting, and stakeholder engagement skills.
- Ability to independently manage multiple communication and change deliverables in a fast-moving environment.
- Ability to work strategically and carry out hands-on communications and change management.
- Prosci Change Management certification is strongly preferred.
- Experience supporting technology, IT, cybersecurity, infrastructure, or other technical transformation initiatives.
- Experience creating educational videos, visual communications, or other multimedia change materials.
- Experience supporting internal websites, intranet pages, or similar employee communication channels.
- Experience coordinating communications across regions or languages.
- Experience in a large enterprise or highly regulated setting.
- Familiarity with Microsoft 365 collaboration and communications platforms.
Beneficii
- Six-month contract with potential extension.
- Day schedule, 37.5 hours per week.
- Remote work with flexibility to work from anywhere in Canada.