T-Mobile
T-Mobile
T-Mobile mobil xizmatlar va mijozlar tajribasiga yo‘naltirilgan “Un-carrier” yondashuvi asosida tashkil etilgan AQSh simsiz telekommunikatsiya kompaniyasidir. Kompaniya faoliyati simsiz ulanish, moslashuvchan tariflar va 5G tarmog‘ini muntazam kengaytirishni qamrab oladi, karyera imkoniyatlari esa biznes savdolari, texnologiyalar va mijozlar tajribasi yo‘nalishlarini o‘z ichiga oladi. T-Mobile tibbiy sug‘urta, ota-onalik ta’tili va ta’lim dasturlari kabi imtiyozlar orqali xodimlarini qo‘llab-quvvatlashini ham ta’kidlaydi. Bu xodimlar va mijozlar uchun yuqori sifatli tajribalar yaratishga e’tibor qaratilishini ko‘rsatadi.

Senior Ecommerce Digital Experience Manager

Lead Mint Mobile’s ecommerce experience strategy at T-Mobile, shaping customer journeys and translating business needs into digital improvements. Partner across teams to deliver launches and optimize the customer experience.

Tavsif

  • Shape the digital experience strategy for MintMobile.com.
  • Find ways to improve the ecommerce journey, customer satisfaction, and business results.
  • Turn business and product needs into scalable ecommerce UX strategies, customer flows, and experience requirements.
  • Work with Product, Design, Engineering, Marketing, and Analytics teams from discovery through development, testing, and launch.
  • Assess UX impact for priority business projects.
  • Define how business initiatives affect the customer experience.
  • Align business, technical, and creative stakeholders.
  • Set and track key performance indicators.
  • Assess digital experience performance, spot gaps, and steer ongoing improvements.
  • Take on other duties and projects assigned by business management.

Talablar

  • Bachelor’s degree and seven years of related experience, or an equivalent combination of education and experience (required).
  • Marketing, business, or a related field of study (preferred).
  • Seven to ten years of marketing experience (preferred).
  • A/B testing (required).
  • Adobe Experience Manager (AEM) (required).
  • Communication skills (required).
  • Customer journey mapping (required).
  • Data analysis (required).
  • Digital transformation (required).
  • Project management (required).
  • Relationship management (required).
  • Strategic thinking (required).
  • User experience (UX) (required).
  • Must be at least 18 years old.
  • Must be legally authorized to work in the United States.
  • Travel is required.
  • This is not a DOT-regulated position.
  • This is not a safety-sensitive position.

Imtiyozlar

  • Annual stock grant.
  • Employee stock purchase plan.
  • 401(k) plan.
  • Year-round access to financial coaches at no cost.
  • Annual bonus or periodic sales incentive or bonus, depending on the role.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Flexible spending account.
  • Paid time off.
  • Up to 12 paid holidays.
  • Paid parental and family leave.
  • Family-building benefits.
  • Backup care.
  • Enhanced family support.
  • Childcare subsidy.
  • Tuition assistance.
  • College coaching.
  • Short- and long-term disability coverage.
  • Optional accidental death and dismemberment coverage.
  • Optional accident coverage.
  • Optional life insurance.
  • Optional disability insurance.
  • Optional long-term care insurance.
  • Discounts on mobile service and home internet.
  • Pet insurance.
  • Commuter and transit programs.
  • Career growth opportunities.

O‘xshash ish o‘rinlari