Aspire Software
Aspire Software
1 001 – 5 000 Xodimlar
LogistikaMehmondo‘stlikQurilish
Aspire Software mehmondo‘stlik, logistika va qurilish kabi sohalarga xizmat ko‘rsatuvchi dasturiy ta’minot bizneslarini sotib oladi va qo‘llab-quvvatlaydi. Valsef Group tarkibida u kapital, operatsion tajriba va umumiy ilg‘or tajribalarni markazlashtirilmagan yondashuv asosida birlashtiradi. Bu yondashuv alohida kompaniyalar va jamoalarga o‘z kuchli jihatlarini saqlab qolgan holda faoliyatini takomillashtirish va kengaytirish imkonini beradi. Uning asosiy e’tibori mustahkam texnologik hamkorliklarni yo‘lga qo‘yish, egalik qiladigan bizneslarni kuchaytirish hamda ular bilan bog‘liq insonlar va mijozlar uchun uzoq muddatli imkoniyatlar yaratishga qaratilgan.

Senior Dynamics 365 Support Engineer

Support Exeevo’s Dynamics 365 CRM platform for Life Sciences clients, resolving customer issues, managing service-level commitments, and working with engineering teams.

Tavsif

  • Act as the primary support expert for Microsoft Dynamics 365 CRM.
  • Support CRM entities, workflows, configurations, reporting, dashboards, and security models.
  • Own technical issues, understand customer needs, and escalate complex cases for resolution.
  • Manage and prioritize support requests from a large user base.
  • Resolve incidents and problems by phone, email, and remote meetings within defined SLAs.
  • Work with engineering and product delivery teams to understand product capabilities and project requirements.
  • Contribute as needed to project management and support service management activities.

Talablar

  • At least five years of demonstrated functional expertise in Microsoft Dynamics CRM.
  • Bachelor’s degree in any field.
  • Microsoft Dynamics CRM certification, or currently working toward one, preferred.
  • Experience with user configuration and data import and export processes.
  • Strong communication and problem-solving skills.
  • Customer-focused, with the ability to grasp technical concepts quickly.
  • Excellent interpersonal and communication skills for working with people at all levels.
  • Familiarity with XRM Toolbox is a plus.
  • Proficiency in application debugging.
  • Foundational knowledge of database technologies.
  • Advanced Microsoft Excel skills, including formulas and pivot tables.

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