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Five Star Solutions
Five Star Solutions
1 001 – 5 000 Xodimlar
SayohatSog‘liqni saqlashSug‘urta
Five Star Solutions kengaytiriladigan va xavfsiz qo‘llab-quvvatlash operatsiyalariga muhtoj tashkilotlarga autsorsing asosidagi mijozlar tajribasi hamda aloqa markazi xizmatlarini taqdim etadi. Uning jamoalari tajribali mijozlarga xizmat ko‘rsatish agentlarini mijozlar tajribasi texnologiyalari va aqlli avtomatlashtirish bilan birlashtirib, mijozlarga xizmat ko‘rsatish, texnik yordam, dispetcherlik, ma’lumotlarni kiritish, biznes uzluksizligi va sun’iy intellektga asoslangan o‘z-o‘ziga xizmat ko‘rsatish imkoniyatlarini taqdim etadi. Kompaniya sog‘liqni saqlash, fintech, chakana savdo, sayohat, davlat boshqaruvi va sug‘urta sohalaridagi mijozlarni qo‘llab-quvvatlaydi. Xizmat ko‘rsatish modellari tartibga solinadigan muhitlar uchun ishlab chiqilgan ish jarayonlarini, jumladan SOC 2, PCI va HIPAA talablariga moslashtirilgan operatsiyalarni, mamlakat ichidagi, yaqin mintaqadagi va xorijdagi yetkazib berish imkoniyatlari bilan qamrab oladi.
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Kompaniyadagi ish o‘rinlari

Part-Time Remote Customer Service Representative (Evenings)

Provide remote customer support by phone for debit card incentives, orders, and account balances. Follow call scripts and help customers find clear answers and solutions.

USAmerika Qo‘shma ShtatlariALAlabamaIDAydahoIAAyovaKSKanzasLALuizianaMIMichiganMSMissisipiMOMissuriNENebraskaNVNevadaNCShimoliy KarolinaNDShimoliy DakotaOHOgayoOKOklaxomaPAPensilvaniyaSCJanubiy KarolinaSDJanubiy DakotaTNTennessiTXTexasUTYutaVAVirjiniyaWVG‘arbiy VirjiniyaWIViskonsinWYVayoming
14 $ / soat
MasofaviyYarim stavkaSeniorYetakchiTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Tavsif

  • Handle customer calls about clients’ products and services with courteous, professional support.
  • Answer questions about debit card incentives, orders, and balances.
  • Manage high volumes of incoming calls promptly.
  • Use the appropriate scripts for different customer inquiries.
  • Clarify customer needs, research issues, and offer solutions or alternatives.
  • Use company and client resources to resolve calls accurately.
  • Recommend additional products when suitable opportunities arise.
  • Switch between tasks while maintaining efficiency and composure.
  • Arrive on time and attend all scheduled shifts.
  • Keep customer interactions positive and professional.
  • Complete cross-training as requested.
  • Provide helpful, professional service to each customer.

Talablar

  • Customer service or customer support experience of 3–6 months is preferred.
  • Three to six months of call center or office experience is a plus.
  • Basic computer skills.
  • Able to learn quickly and work independently.
  • Strong phone and verbal communication skills, with active listening.
  • Must be at least 18 years old.
  • Must pass a background check in accordance with applicable state and federal laws.
  • Must provide your own device (BYOD).
  • Must live in an eligible state: Alabama, Georgia, Idaho, Iowa, Indiana, Kansas, Louisiana, Michigan, Mississippi, Missouri, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, or Wyoming.
  • Must be available Monday through Friday from 3 p.m. to 7 p.m. CST and every other weekend.
  • Must be available on the first and last business day of each month.

Imtiyozlar

  • Additional $1 per hour for night and weekend shifts.
  • Paid training, typically 2–5 days from 8 a.m. to 5 p.m. CST.