Transcom provides outsourced customer care and contact center services for businesses, supporting customer interactions across 26 languages. Founded in 1995, the company operates in 77 countries and combines site-based operations with remote and work-from-home roles. Its teams handle customer service and support on behalf of other brands, making contact center operations the core of its business and hiring context.
French-Speaking Customer Service Representative — Hybrid, Budapest
Support Transcom customers in French through modern communication channels. Process customer cases in a hybrid Budapest role with one office day each month.
Tavsif
- Process customer experience cases administratively using different applications
- Serve customers through a range of modern communication channels
- Deliver high-quality customer service
- Represent the brand and create a positive customer experience
Talablar
- French proficiency at C1 level
- C1 proficiency in either English or Hungarian
- Excellent writing and speaking skills for clear, empathetic customer service
- Strong communication and interpersonal abilities
- Basic software skills
- Secondary school education
Imtiyozlar
- Gain experience in an international company and multilingual team
- Work in a friendly, diverse environment with a strong team atmosphere
- Receive two weeks of paid training
- Get guidance while representing a well-established brand
- Develop your skills and continue learning
- Receive a competitive remuneration package
- Enjoy flexibility in your work environment and schedule
- Work in a hybrid arrangement with one office day per month