Radiant

51 – 200 Xodimlar

Radiant — keng ko‘lamli sun’iy intellekt ish yuklamalarini ishga tushiradigan korxonalar va boshqa tashkilotlarga xizmat ko‘rsatuvchi sun’iy intellekt infratuzilmasi provayderi. Uning FlightDeck platformasi kuzatuvchanlik va operatsion boshqaruvni taqdim etadi, infratuzilma portfeliga esa bare-metal va virtual mashina hisoblash resurslari, GPU’lar, boshqariladigan Kubernetes, Slurm, saqlash tizimlari, tarmoqlar hamda ma’lumotlar markazi sig‘imi kiradi. Radiant, shuningdek, xavfsiz, boshqariladigan va kengaytiriladigan sun’iy intellekt muhitlariga ehtiyoj sezadigan jamoalar uchun suveren va gipermasshtabli yechimlarni ishlab chiqadi. Kompaniyaning ishga qabul qilish yo‘nalishlari infratuzilma, sun’iy intellekt va korporativ texnologiyalar sohalarini qamrab oladi.

Kompaniyadagi ish o‘rinlari

Cloud Infrastructure Support Engineer (London, Hybrid)

Support Radiant’s cloud platform, HPC systems, and AI supercomputer fleet from its London hybrid team. Investigate Linux, cloud, hardware, software, and datacenter incidents for customers worldwide.

4 kun oldin

Buyuk Britaniya Gibrid To‘liq stavka O‘rta daraja Senior Talab Qilinadigan Til: inglizcha Infratuzilma muhandisi

Bulut ITSM Linux

Tavsif

Investigate and resolve complex issues across Radiant’s cloud platform, HPC systems, and AI supercomputer fleet
Deliver prompt, professional, high-quality support to customers
Manage assigned incidents by collecting logs, metrics, and reproduction details, recording findings, and progressing issues to resolution
Troubleshoot hardware and software across cloud, Linux, and datacenter environments
Resolve incidents independently or develop practical workarounds
Partner with L3 and L4 engineering teams to escalate complex cases and coordinate corrective work
Work within a 24/7 follow-the-sun support model, transferring tickets across regions
Coordinate diagnostics and hardware replacements with third-party vendors
Help deploy AI supercomputers through installation, configuration, validation, and acceptance testing
Create and improve troubleshooting guides, runbooks, and internal documentation
Contribute to retrospectives and lessons-learned reviews, recommending improvements to processes, tools, or platforms
Build expertise in emerging cloud, HPC, and AI infrastructure technologies
Travel internationally from time to time to support Radiant initiatives, facilities, or industry events

Talablar

Degree in computer science or a related STEM field, or equivalent professional experience
At least 3–5 years of experience in customer-facing technical support or cloud operations
Demonstrated experience with cloud, datacenter, and Linux environments
Strong Linux systems administration fundamentals
Knowledge of IT service management practices, including ITIL concepts, is desirable
Strong analytical and troubleshooting abilities, including under pressure
Excellent written and spoken English
Ability to communicate technical concepts clearly to customers and colleagues
Proactive, curious, and resilient approach in a fast-changing environment
Willingness to work within 24/7 follow-the-sun support and an on-call rota
Availability for occasional international travel
Existing right to work in the role’s country without sponsorship

Imtiyozlar

25 days of annual leave
Open communication and regular feedback
Dedicated time for learning new skills, projects, or interests
Private medical insurance through Bupa
Cycle to Work Scheme
Gympass membership for gyms and wellbeing applications
Eligibility for the company shares program
Enhanced parental pay and leave
Additional compensation for work outside standard hours and on-call rota duties

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Cloud Infrastructure Support Engineer (London, Hybrid)

Support Radiant’s cloud platform, HPC systems, and AI supercomputer fleet from its London hybrid team. Investigate Linux, cloud, hardware, software, and datacenter incidents for customers worldwide.

Tavsif

Talablar

Imtiyozlar

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