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HelpSquad
HelpSquad
51 – 200 Zaposleni
B2BPodjetjeZdravstveno varstvo
HelpSquad je ponudnik BPO-storitev na področju zdravstva, ki ga upravljajo iz ZDA ter zagotavlja virtualne zdravstvene asistente in ekipe za podporo na daljavo, skladne z zahtevami HIPAA. Njegove storitve vključujejo naročanje pacientov in njihov sprejem, preverjanje zavarovanja, predhodna dovoljenja, zdravstveno obračunavanje in upravljanje prihodkovnega cikla, delovanje klicnega centra, medicinsko prepisovanje ter podporo pacientom in sisteme znanja, podprte z umetno inteligenco. HelpSquad sodeluje s samostojnimi zdravniki, zdravstvenimi skupinami z več lokacijami, bolnišnicami, zobozdravstvenimi ordinacijami, organizacijami za vedenjsko zdravje in ponudniki oskrbe na domu. Podjetje ponuja tudi upravljane ekipe in storitve pod tujo blagovno znamko, pri čemer poudarja usposobljeno in preverjeno osebje, pogodbeno kritje BAA na ravni podjetja, nadzor kakovosti ter podporo za običajno in izvenobratovalno delo. Njegova ekipa in zaposlitveni kontekst sta osredotočena na zdravstvene operacije na daljavo, administrativno podporo, storitve za stranke in tehnološko podprto oskrbo pacientov.
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Delovna mesta v podjetju

Remote Behavioral Health Virtual Assistant

Support U.S. behavioral health, mental health, psychiatry, and therapy practices remotely. Coordinate patients and manage insurance, billing, records, documentation, and scheduling.

USZdružene države AmerikeNa daljavoPogodbaSrednja ravenSeniorZahtevani Jezik: angleščinaAsistent vodstva

Opis

  • Answer incoming calls
  • Schedule and reschedule appointments
  • Respond to patient inquiries
  • Coordinate patient intake and follow up
  • Verify insurance eligibility and benefits
  • Submit prior authorization requests and track pending approvals
  • File insurance claims
  • Track claims and follow up on unpaid or denied claims
  • Provide accounts receivable support
  • Keep patient records accurate
  • Assist with clinical documentation and medical scribing
  • Manage electronic health records
  • Contact former and prospective patients
  • Help re-engage patients
  • Arrange appointments and follow up

Zahteve

  • Hands-on experience in healthcare, behavioral health, mental health, psychiatry, or a related medical setting
  • Experience with relevant healthcare workflows, as required for the position
  • Familiarity with EHR and practice management systems such as SimplePractice, ICANotes, TherapyNotes, Tebra, or similar tools
  • Experience with insurance portals, phone systems, and other healthcare administration tools is an advantage
  • Strong spoken and written English
  • Warm, professional communication with patients
  • Excellent organization and attention to detail
  • Ability to follow established workflows
  • Ability to handle confidential patient information responsibly and comply with privacy requirements
  • Reliable and self-motivated approach to work
  • Comfort working independently in a remote setting

Ugodnosti

  • Competitive hourly pay
  • Timely payments
  • Payments processed through Wise
  • Training provided by the client
  • A dedicated Account Manager as your contact
  • Stable, long-term placement with a growing U.S.-based company
  • Experience with a range of modern SaaS platforms
  • Opportunity to take on more responsibility as the company grows
  • Tenure recognition for long-serving team members
  • Clear escalation routes
  • Fully remote, work-from-home arrangement
  • Supportive team culture across accounts
  • Possibility of additional hours or accounts based on performance
  • Opportunity to build U.S. industry experience
  • Exposure to different practice types and platforms
  • Verified U.S. client experience to strengthen your resume
  • Recognition for loyalty and long-term development

Sorodna delovna mesta