HelpSquad
HelpSquad
HelpSquad अमेरिका द्वारा प्रबंधित स्वास्थ्य सेवा BPO प्रदाता है, जो HIPAA-अनुरूप वर्चुअल मेडिकल असिस्टेंट और दूरस्थ सहायता टीम उपलब्ध कराता है। इसकी सेवाओं में मरीजों की अपॉइंटमेंट शेड्यूलिंग और प्रारंभिक जानकारी लेना, बीमा सत्यापन, पूर्व अनुमोदन, मेडिकल बिलिंग और रेवेन्यू साइकिल प्रबंधन, कॉल सेंटर संचालन, मेडिकल स्क्राइबिंग तथा AI-सक्षम मरीज सहायता और ज्ञान प्रणालियाँ शामिल हैं। HelpSquad व्यक्तिगत चिकित्सकों, कई स्थानों पर सेवाएँ देने वाले चिकित्सा समूहों, अस्पतालों, दंत चिकित्सा प्रैक्टिसों, व्यवहारिक स्वास्थ्य संगठनों और घर पर देखभाल उपलब्ध कराने वाले प्रदाताओं के साथ काम करता है। कंपनी प्रबंधित टीम और व्हाइट-लेबल सेवाएँ भी प्रदान करती है, जिनमें प्रशिक्षित और सत्यापित कर्मचारियों, कंपनी-स्तरीय BAA कवरेज, गुणवत्ता निगरानी तथा नियमित और कार्यालय समय के बाद दोनों तरह के संचालन के लिए सहायता पर जोर दिया जाता है। इसकी टीम और भर्ती का संदर्भ दूरस्थ स्वास्थ्य सेवा संचालन, प्रशासनिक सहायता, ग्राहक सेवा और तकनीक-सक्षम मरीज देखभाल से जुड़ा है।

Remote Behavioral Health Virtual Assistant

Support U.S. behavioral health, mental health, psychiatry, and therapy practices remotely. Coordinate patients and manage insurance, billing, records, documentation, and scheduling.

विवरण

  • Answer incoming calls
  • Schedule and reschedule appointments
  • Respond to patient inquiries
  • Coordinate patient intake and follow up
  • Verify insurance eligibility and benefits
  • Submit prior authorization requests and track pending approvals
  • File insurance claims
  • Track claims and follow up on unpaid or denied claims
  • Provide accounts receivable support
  • Keep patient records accurate
  • Assist with clinical documentation and medical scribing
  • Manage electronic health records
  • Contact former and prospective patients
  • Help re-engage patients
  • Arrange appointments and follow up

आवश्यकताएँ

  • Hands-on experience in healthcare, behavioral health, mental health, psychiatry, or a related medical setting
  • Experience with relevant healthcare workflows, as required for the position
  • Familiarity with EHR and practice management systems such as SimplePractice, ICANotes, TherapyNotes, Tebra, or similar tools
  • Experience with insurance portals, phone systems, and other healthcare administration tools is an advantage
  • Strong spoken and written English
  • Warm, professional communication with patients
  • Excellent organization and attention to detail
  • Ability to follow established workflows
  • Ability to handle confidential patient information responsibly and comply with privacy requirements
  • Reliable and self-motivated approach to work
  • Comfort working independently in a remote setting

लाभ

  • Competitive hourly pay
  • Timely payments
  • Payments processed through Wise
  • Training provided by the client
  • A dedicated Account Manager as your contact
  • Stable, long-term placement with a growing U.S.-based company
  • Experience with a range of modern SaaS platforms
  • Opportunity to take on more responsibility as the company grows
  • Tenure recognition for long-serving team members
  • Clear escalation routes
  • Fully remote, work-from-home arrangement
  • Supportive team culture across accounts
  • Possibility of additional hours or accounts based on performance
  • Opportunity to build U.S. industry experience
  • Exposure to different practice types and platforms
  • Verified U.S. client experience to strengthen your resume
  • Recognition for loyalty and long-term development

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