Navitus Health Solutions
Navitus Health Solutions
Navitus Health Solutions je upravljavec farmacevtskih ugodnosti, osredotočen na zdravstveno varstvo, ki nudi storitve zdravstvenim načrtom, delodajalcem, vladnim programom in drugim sponzorjem načrtov. Njegove storitve na področju farmacevtskih ugodnosti vključujejo upravljanje seznamov zdravil in specializiranih zdravil, obravnavo zahtevkov, upravljanje mreže lekarn, podporo članom in digitalne integracije na področju zdravstva. Družba uporablja model 100-odstotnega prenosa stroškov z dodatkom na stroške ter s sponzorji načrtov sodeluje kot fiduciarni partner, osredotočen na cenovno dostopnost zdravil, skladnost z regulativnimi zahtevami, klinično kakovost in boljše zdravstvene izide.

IT Support Engineer, Madison, WI (Onsite)

Support Navitus data center facilities, hardware, software, and infrastructure in an onsite IT role. Provide advanced technical assistance, troubleshoot issues, coordinate upgrades, and participate in rotating on-call coverage.

Opis

  • Deliver advanced technical support for computer systems, software, and hardware
  • Answer technical questions in person, by phone, and by email
  • Document user interactions in the Service Desk application
  • Diagnose issues and use diagnostic tools to resolve them
  • Follow up with customers and escalate issues to other support teams when needed
  • Keep inventory records accurate and current
  • Read, write, and interpret technical documentation and procedural manuals
  • Complete technical requirements and project plans
  • Help plan system capacity and develop long-term goals for systems and software
  • Assist with planning data center and IT system and software upgrades and releases
  • Provide after-hours coverage on a rotating on-call schedule
  • Travel when required
  • Carry out other assigned duties

Zahteve

  • Associate degree or university diploma in computer science
  • At least five years of IT work experience
  • Substantial hands-on experience installing and supporting hardware or software
  • Experience across multiple infrastructure areas
  • Knowledge of infrastructure support, including Microsoft Office, Windows, Windows Server, Active Directory Users and Computers, and System Center Configuration Manager
  • Knowledge of applicable data privacy practices and laws, including SAS70, HIPAA, and URAC, is preferred
  • Participate in, follow, and support compliance program objectives
  • Interact consistently with coworkers in a cooperative and respectful manner

Ugodnosti

  • Health, dental, and vision insurance
  • 20 days of paid time off
  • Four weeks of paid parental leave
  • Nine paid holidays
  • 401(k) matching up to 5%, with no vesting requirement
  • Adoption assistance program
  • Flexible spending account
  • Educational assistance and professional membership support
  • Referral bonus of up to $750

Sorodna delovna mesta

University of Wisconsin-Madison

Clinical Operations Coordinator, Emergency Medicine

University of Wisconsin-Madison

Coordinate clinical scheduling, quality initiatives, reporting, and administrative workflows for UW–Madison Emergency Medicine. Support emergency care teams by organizing resources, tracking projects, and coordinating departmental operations.

Odpri