Navitus Health Solutions
Navitus Health Solutions
Navitus Health Solutions स्वास्थ्य सेवा पर केंद्रित एक फार्मेसी बेनिफिट मैनेजर है, जो स्वास्थ्य योजनाओं, नियोक्ताओं, सरकारी कार्यक्रमों और अन्य योजना प्रायोजकों को सेवाएं प्रदान करता है। इसकी फार्मेसी बेनिफिट सेवाओं में फॉर्मुलरी और विशेष दवाओं का प्रबंधन, दावों का निपटान, फार्मेसी नेटवर्क प्रशासन, सदस्यों की सहायता और डिजिटल स्वास्थ्य एकीकरण शामिल हैं। कंपनी 100% पास-थ्रू, कॉस्ट-प्लस मॉडल अपनाती है और योजना प्रायोजकों के साथ विश्वस्त प्रत्ययी साझेदार के रूप में काम करती है। इसका ध्यान दवाओं को अधिक किफायती बनाने, नियामकीय अनुपालन, नैदानिक गुणवत्ता और बेहतर स्वास्थ्य परिणामों पर है।

IT Support Engineer, Madison, WI (Onsite)

Support Navitus data center facilities, hardware, software, and infrastructure in an onsite IT role. Provide advanced technical assistance, troubleshoot issues, coordinate upgrades, and participate in rotating on-call coverage.

विवरण

  • Deliver advanced technical support for computer systems, software, and hardware
  • Answer technical questions in person, by phone, and by email
  • Document user interactions in the Service Desk application
  • Diagnose issues and use diagnostic tools to resolve them
  • Follow up with customers and escalate issues to other support teams when needed
  • Keep inventory records accurate and current
  • Read, write, and interpret technical documentation and procedural manuals
  • Complete technical requirements and project plans
  • Help plan system capacity and develop long-term goals for systems and software
  • Assist with planning data center and IT system and software upgrades and releases
  • Provide after-hours coverage on a rotating on-call schedule
  • Travel when required
  • Carry out other assigned duties

आवश्यकताएँ

  • Associate degree or university diploma in computer science
  • At least five years of IT work experience
  • Substantial hands-on experience installing and supporting hardware or software
  • Experience across multiple infrastructure areas
  • Knowledge of infrastructure support, including Microsoft Office, Windows, Windows Server, Active Directory Users and Computers, and System Center Configuration Manager
  • Knowledge of applicable data privacy practices and laws, including SAS70, HIPAA, and URAC, is preferred
  • Participate in, follow, and support compliance program objectives
  • Interact consistently with coworkers in a cooperative and respectful manner

लाभ

  • Health, dental, and vision insurance
  • 20 days of paid time off
  • Four weeks of paid parental leave
  • Nine paid holidays
  • 401(k) matching up to 5%, with no vesting requirement
  • Adoption assistance program
  • Flexible spending account
  • Educational assistance and professional membership support
  • Referral bonus of up to $750

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