Navitus Health Solutions
Navitus Health Solutions
1 001 – 5 000 Xodimlar
KonsaltingSog‘liqni saqlashSug‘urta
Navitus Health Solutions tibbiy sug‘urta rejalariga, ish beruvchilarga, davlat dasturlariga va boshqa reja homiylariga xizmat ko‘rsatuvchi, sog‘liqni saqlashga yo‘naltirilgan dorixona imtiyozlarini boshqarish kompaniyasidir. Uning dorixona imtiyozlari xizmatlari dori formularyasi va maxsus dori vositalarini boshqarish, da’volarni ko‘rib chiqish, dorixonalar tarmog‘ini boshqarish, a’zolarni qo‘llab-quvvatlash hamda raqamli sog‘liqni saqlash integratsiyalarini o‘z ichiga oladi. Kompaniya xarajatlar ustiga qo‘shimcha haq qo‘shiladigan 100% to‘liq o‘tkazish modelidan foydalanadi va dori-darmonlarning hamyonbopligi, me’yoriy talablarga muvofiqlik, klinik sifat hamda sog‘liqni saqlash natijalarini yaxshilashga e’tibor qaratadigan ishonchli hamkor sifatida reja homiylari bilan ishlaydi.

IT Support Engineer, Madison, WI (Onsite)

Support Navitus data center facilities, hardware, software, and infrastructure in an onsite IT role. Provide advanced technical assistance, troubleshoot issues, coordinate upgrades, and participate in rotating on-call coverage.

Tavsif

  • Deliver advanced technical support for computer systems, software, and hardware
  • Answer technical questions in person, by phone, and by email
  • Document user interactions in the Service Desk application
  • Diagnose issues and use diagnostic tools to resolve them
  • Follow up with customers and escalate issues to other support teams when needed
  • Keep inventory records accurate and current
  • Read, write, and interpret technical documentation and procedural manuals
  • Complete technical requirements and project plans
  • Help plan system capacity and develop long-term goals for systems and software
  • Assist with planning data center and IT system and software upgrades and releases
  • Provide after-hours coverage on a rotating on-call schedule
  • Travel when required
  • Carry out other assigned duties

Talablar

  • Associate degree or university diploma in computer science
  • At least five years of IT work experience
  • Substantial hands-on experience installing and supporting hardware or software
  • Experience across multiple infrastructure areas
  • Knowledge of infrastructure support, including Microsoft Office, Windows, Windows Server, Active Directory Users and Computers, and System Center Configuration Manager
  • Knowledge of applicable data privacy practices and laws, including SAS70, HIPAA, and URAC, is preferred
  • Participate in, follow, and support compliance program objectives
  • Interact consistently with coworkers in a cooperative and respectful manner

Imtiyozlar

  • Health, dental, and vision insurance
  • 20 days of paid time off
  • Four weeks of paid parental leave
  • Nine paid holidays
  • 401(k) matching up to 5%, with no vesting requirement
  • Adoption assistance program
  • Flexible spending account
  • Educational assistance and professional membership support
  • Referral bonus of up to $750

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