Navitus Health Solutions
Navitus Health Solutions
Navitus Health Solutions — денсаулық сақтау жоспарларына, жұмыс берушілерге, мемлекеттік бағдарламаларға және басқа да жоспар демеушілеріне қызмет көрсететін, денсаулық сақтау саласына бағытталған дәріханалық жеңілдіктерді басқару компаниясы. Оның дәріханалық жеңілдіктер қызметтеріне дәрілік заттар формуляры мен арнайы дәрілерді басқару, талаптарды өңдеу, дәріхана желісін басқару, қатысушыларды қолдау және цифрлық денсаулық сақтау интеграциялары кіреді. Компания шығындарға қосымша үстемеақы қосылатын 100% толық өткізу моделін қолданады және дәрі-дәрмектің қолжетімділігіне, нормативтік талаптарға сәйкестікке, клиникалық сапаға және денсаулық нәтижелерін жақсартуға бағытталған сенімгерлік серіктес ретінде жоспар демеушілерімен жұмыс істейді.

IT Support Engineer, Madison, WI (Onsite)

Support Navitus data center facilities, hardware, software, and infrastructure in an onsite IT role. Provide advanced technical assistance, troubleshoot issues, coordinate upgrades, and participate in rotating on-call coverage.

Сипаттама

  • Deliver advanced technical support for computer systems, software, and hardware
  • Answer technical questions in person, by phone, and by email
  • Document user interactions in the Service Desk application
  • Diagnose issues and use diagnostic tools to resolve them
  • Follow up with customers and escalate issues to other support teams when needed
  • Keep inventory records accurate and current
  • Read, write, and interpret technical documentation and procedural manuals
  • Complete technical requirements and project plans
  • Help plan system capacity and develop long-term goals for systems and software
  • Assist with planning data center and IT system and software upgrades and releases
  • Provide after-hours coverage on a rotating on-call schedule
  • Travel when required
  • Carry out other assigned duties

Талаптар

  • Associate degree or university diploma in computer science
  • At least five years of IT work experience
  • Substantial hands-on experience installing and supporting hardware or software
  • Experience across multiple infrastructure areas
  • Knowledge of infrastructure support, including Microsoft Office, Windows, Windows Server, Active Directory Users and Computers, and System Center Configuration Manager
  • Knowledge of applicable data privacy practices and laws, including SAS70, HIPAA, and URAC, is preferred
  • Participate in, follow, and support compliance program objectives
  • Interact consistently with coworkers in a cooperative and respectful manner

Артықшылықтар

  • Health, dental, and vision insurance
  • 20 days of paid time off
  • Four weeks of paid parental leave
  • Nine paid holidays
  • 401(k) matching up to 5%, with no vesting requirement
  • Adoption assistance program
  • Flexible spending account
  • Educational assistance and professional membership support
  • Referral bonus of up to $750

Ұқсас жұмыс орындары

University of Wisconsin-Madison

Clinical Operations Coordinator, Emergency Medicine

University of Wisconsin-Madison

Coordinate clinical scheduling, quality initiatives, reporting, and administrative workflows for UW–Madison Emergency Medicine. Support emergency care teams by organizing resources, tracking projects, and coordinating departmental operations.

Ашу
Amber Labs

Remote Customer Support Specialist in Arizona | Amber Labs

Amber Labs

Help Amber Labs customers resolve questions by phone and email, keep interaction records accurate, and coordinate timely solutions while working remotely.

Ашу
Patrianna

Customer Support Agent

Patrianna
51 – 200 Қызметкерлер
КонсалтингМаркетингОйындар

Support Patrianna’s social gaming players through email, live chat, and social media. Resolve escalated cases and help maintain service levels.

Ашу
Patrianna

Customer Support Agent (Remote, Philippines)

Patrianna
51 – 200 Қызметкерлер
КонсалтингМаркетингОйындар

Support Patrianna’s social gaming players through email, live chat, and social media. Resolve escalated cases and help maintain service levels across support operations.

Ашу
Electrolux Group

Nordic Consumer Service Specialist

Electrolux Group

Manage business customer orders, enquiries and deliveries across the Nordic region at Electrolux Group. Use SAP and customer service systems to support fulfilment and service performance.

Ашу
inDrive

Customer Support Specialist – inDrive, Kuala Lumpur

inDrive
1 001 – 5 000 Қызметкерлер
ЛогистикаМаркетингСаяхат

Support customers of inDrive’s mobility platform through chat, email, and occasional calls. Resolve service issues, handle refunds, and help meet customer satisfaction and quality targets.

Ашу
XTB online investing

Junior Customer Support Specialist (Czech)

XTB online investing
1 001 – 5 000 Қызметкерлер
B2CҚаржыФинтех

Support Czech- and Slovak-speaking clients at XTB, a financial technology company. Handle inquiries, maintain CRM records, and follow financial market developments.

Ашу
Ovoko \ RRR.LT

Senior Data Platform Engineer

Ovoko \ RRR.LT

Build the data infrastructure behind Ovoko’s used-car-parts marketplace, supporting analytics, AI, and product development. Work across Kubernetes, AWS, and Snowflake to keep data platforms reliable and scalable.

Ашу
ESTO Group

Lithuanian-Speaking Customer Support Specialist

ESTO Group
51 – 200 Қызметкерлер
ҚаржыФинтех

Support ESTO’s flexible payment and financial services for Lithuanian customers, combining customer service with B2C sales. Handle inquiries and sales conversations by phone, email, and chat.

Ашу