Navitus Health Solutions
Navitus Health Solutions
1 001 – 5 000 Darbuotojai
DraudimasKonsultavimasSveikatos priežiūra
„Navitus Health Solutions“ yra į sveikatos priežiūrą orientuota vaistų išmokų administravimo įmonė, teikianti paslaugas sveikatos planams, darbdaviams, vyriausybinėms programoms ir kitiems planų rėmėjams. Jos vaistų išmokų paslaugos apima vaistų sąrašo ir specialiųjų vaistų valdymą, žalos atlyginimo paraiškų administravimą, vaistinių tinklo priežiūrą, narių aptarnavimą ir skaitmeninės sveikatos integracijas. Įmonė taiko 100 proc. lėšų perdavimo, sąnaudų ir antkainio modelį ir bendradarbiauja su planų rėmėjais kaip fiduciarinis partneris, daugiausia dėmesio skiriantis vaistų prieinamumui, teisės aktų laikymuisi, klinikinei kokybei ir geresniems sveikatos rezultatams.

IT Support Engineer, Madison, WI (Onsite)

Support Navitus data center facilities, hardware, software, and infrastructure in an onsite IT role. Provide advanced technical assistance, troubleshoot issues, coordinate upgrades, and participate in rotating on-call coverage.

Aprašymas

  • Deliver advanced technical support for computer systems, software, and hardware
  • Answer technical questions in person, by phone, and by email
  • Document user interactions in the Service Desk application
  • Diagnose issues and use diagnostic tools to resolve them
  • Follow up with customers and escalate issues to other support teams when needed
  • Keep inventory records accurate and current
  • Read, write, and interpret technical documentation and procedural manuals
  • Complete technical requirements and project plans
  • Help plan system capacity and develop long-term goals for systems and software
  • Assist with planning data center and IT system and software upgrades and releases
  • Provide after-hours coverage on a rotating on-call schedule
  • Travel when required
  • Carry out other assigned duties

Reikalavimai

  • Associate degree or university diploma in computer science
  • At least five years of IT work experience
  • Substantial hands-on experience installing and supporting hardware or software
  • Experience across multiple infrastructure areas
  • Knowledge of infrastructure support, including Microsoft Office, Windows, Windows Server, Active Directory Users and Computers, and System Center Configuration Manager
  • Knowledge of applicable data privacy practices and laws, including SAS70, HIPAA, and URAC, is preferred
  • Participate in, follow, and support compliance program objectives
  • Interact consistently with coworkers in a cooperative and respectful manner

Privalumai

  • Health, dental, and vision insurance
  • 20 days of paid time off
  • Four weeks of paid parental leave
  • Nine paid holidays
  • 401(k) matching up to 5%, with no vesting requirement
  • Adoption assistance program
  • Flexible spending account
  • Educational assistance and professional membership support
  • Referral bonus of up to $750

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