LogoFresh Jobs Ahead
P
Pentland
MaloprodajaModaŠport
Pentland je globalno podjetje na področju športa, dejavnosti na prostem in življenjskega sloga, ki združuje potrošniške blagovne znamke, kot so Speedo, Berghaus, Mitre, Endura in Canterbury of New Zealand. Podjetje razvija in trži obutev, oblačila in športno opremo ter svoje izdelke distribuira prek veleprodajnih, maloprodajnih in e-trgovinskih kanalov v 190 državah. S prisotnostjo v približno 20 pisarnah in ekipo okoli 1.500 ljudi Pentland združuje strokovno znanje na področju oblikovanja izdelkov, trženja blagovnih znamk in mednarodne poslovne rasti.
LinkedIn
Delovna mesta v podjetju

EMEA Customer Operations Manager

Lead customer service, orderbook performance and on-time, in-full delivery across EMEA for Pentland Brands’ sports and lifestyle brands. Coach the team and improve operations through cross-functional collaboration.

GBZdruženo kraljestvoHibridnoPolni delovni časSrednja ravenSeniorZahtevani Jezik: angleščinaOperacije
ERP

Opis

  • Manage the Customer Operations team’s daily performance.
  • Take ownership of on-time, in-full results across the assigned customer portfolio.
  • Oversee orderbooks, reviewing open and overdue orders, stock availability, allocations and delivery risks.
  • Build strong relationships with Commercial teams and customers, turning customer needs into operational plans.
  • Partner with Planning, Logistics, Distribution Centres and Finance to address operational issues.
  • Ensure Customer Operations processes, policies and standards are applied consistently.
  • Lead, coach and support the development of the Customer Operations team.
  • Analyse operational data to spot trends, identify root causes and find ways to improve performance.
  • Promote continuous improvement and the adoption of new tools, systems, automation and working practices.
  • Help shape the Customer Operations functional plan and deliver regional priorities across EMEA and APAC.

Zahteve

  • Substantial experience in Customer Operations, Customer Service, Sales Operations or a related operational role.
  • A track record of managing and developing teams in a fast-moving operational setting.
  • Strong knowledge of end-to-end order management, including orderbooks, stock allocation, delivery management and customer needs.
  • Experience managing relationships with major retailers, distributors or commercial partners.
  • A customer-focused approach and the judgement to balance customer needs with broader commercial and operational priorities.
  • Strong analytical skills and confidence working with large volumes of operational data.
  • Ability to find root causes, solve problems and lead corrective actions.
  • Excellent stakeholder management across Commercial, Supply Chain, Finance and Technology teams.
  • Clear communication and presentation skills for audiences at different organisational levels.
  • Working knowledge of SAP or a comparable ERP system.
  • Experience with Customer Operations tools, CRM platforms and reporting systems is an advantage.
  • Strong organisation skills and the ability to handle competing priorities and deadlines.
  • Comfort working in a geographically distributed, matrixed organisation.
  • Experience coaching, mentoring and developing colleagues.
  • A continuous improvement mindset and constructive approach to challenging established practices.

Ugodnosti

  • Competitive pay.
  • Discretionary bonus.
  • Hybrid work arrangement.
  • Flexible start and finish times.
  • Generous annual leave allowance.
  • Discounts on products.
  • Access to sample sales.
  • Enhanced family-friendly policies.
  • Healthcare support.
  • Discounts on gym and fitness memberships.
  • Cycle-to-work scheme.
  • Electric car scheme.

Sorodna delovna mesta

General Dynamics Information Technology

Vice President and General Manager, Navy and Marine Corps

General Dynamics Information Technology
Sponzor vizuma H1BLogistikaSvetovanjeZdravstveno varstvo
USZdružene države AmerikeSCJužna KarolinaVAVirginija
279.718 $ – 345.000 $ / leto
Na lokacijiPolni delovni časVodjaZahtevani Jezik: angleščinaPodpredsednik
Oblak

Lead GDIT’s Navy and Marine Corps technology services portfolio, with annual revenue above $700 million. Set business strategy, oversee financial performance and delivery, and drive growth across defense programs.

Odpri
Blizzard Entertainment

Associate Director of International Marketing Strategy and Planning

Blizzard Entertainment
1001 – 5000 Zaposleni
E-trgovinaSaaSVideoigre
USZdružene države AmerikeCAKalifornija
126.800 $ – 234.580 $ / leto
HibridnoPolni delovni časSeniorZahtevani Jezik: angleščinaDirektor marketinga

Lead Blizzard’s international gaming marketing strategy, investment priorities, and growth planning. Develop financial models, market frameworks, and recommendations for executive decision-making.

Odpri