Telstra este o companie australiană de telecomunicații și servicii de informații care îi ajută pe oameni, întreprinderi, guverne și comunități să rămână conectați. Serviciile sale sunt susținute de cea mai mare și mai rapidă rețea națională de telefonie mobilă din Australia, precum și de soluții tehnologice și de conectivitate concepute pentru a îmbunătăți modul în care clienții trăiesc și lucrează. Cu operațiuni în 15 țări, inclusiv în China, Telstra aduce o perspectivă internațională activității sale din domeniul telecomunicațiilor și al serviciilor digitale conexe.
Telstra Customer Service and Sales Consultant, Ballina
Support customers at Telstra’s Ballina store with product choices, service activation and basic troubleshooting. Recommend suitable solutions, provide technical guidance and work toward sales targets.
Descriere
- Help customers choose products, activate services and resolve basic issues.
- Recommend suitable products and services to create a positive customer experience.
- Keep up with the latest devices and services.
- Offer informed technical guidance and solutions.
- Use consultative selling to meet and exceed sales targets and KPIs.
- Work with colleagues to create a welcoming store environment.
- Support store goals, customer satisfaction and overall performance.
- Follow retail standards.
Cerințe
- Communicate clearly with customers.
- Take a solution-focused approach and tailor recommendations to each customer.
- Be motivated to meet and exceed sales targets and KPIs.
- Be eager to learn and build new skills.
- Stay positive and resilient in a busy environment.
- Previous customer-facing experience is helpful but not essential.
- Be willing to complete the HireVue assessment after applying.
Beneficii
- 12% superannuation is included.
- Save 30% on Telstra services.
- Access exclusive offers from more than 240 brands and partners.
- Receive 16 weeks of paid parental leave.
- Get a Telstra Extra Day Off.
- Access gender affirmation leave.
- Access cultural leave.
- Access blood donor leave.
- Purchase up to four additional weeks of leave.
- Use more than 17,000 LinkedIn Learning programs.
- Take part in the Future Ready career development program.
- Benefit from flexible working hours.
- Receive support related to parental leave.
- Earn performance rewards.
- Take part in recognition programs.
- Join a diverse and inclusive team.