„Telstra“ yra Australijos telekomunikacijų ir informacinių paslaugų bendrovė, padedanti žmonėms, įmonėms, vyriausybėms ir bendruomenėms palaikyti ryšį. Jos teikiamas paslaugas palaiko didžiausias ir sparčiausias Australijos nacionalinis mobiliojo ryšio tinklas bei technologiniai ir ryšio sprendimai, skirti gerinti klientų gyvenimą ir darbą. „Telstra“ veikia 15 šalių, įskaitant Kiniją, todėl jos veikla telekomunikacijų ir susijusių skaitmeninių paslaugų srityje pasižymi tarptautiniu požiūriu.
Telstra Customer Service and Sales Consultant, Ballina
Support customers at Telstra’s Ballina store with product choices, service activation and basic troubleshooting. Recommend suitable solutions, provide technical guidance and work toward sales targets.
Aprašymas
- Help customers choose products, activate services and resolve basic issues.
- Recommend suitable products and services to create a positive customer experience.
- Keep up with the latest devices and services.
- Offer informed technical guidance and solutions.
- Use consultative selling to meet and exceed sales targets and KPIs.
- Work with colleagues to create a welcoming store environment.
- Support store goals, customer satisfaction and overall performance.
- Follow retail standards.
Reikalavimai
- Communicate clearly with customers.
- Take a solution-focused approach and tailor recommendations to each customer.
- Be motivated to meet and exceed sales targets and KPIs.
- Be eager to learn and build new skills.
- Stay positive and resilient in a busy environment.
- Previous customer-facing experience is helpful but not essential.
- Be willing to complete the HireVue assessment after applying.
Privalumai
- 12% superannuation is included.
- Save 30% on Telstra services.
- Access exclusive offers from more than 240 brands and partners.
- Receive 16 weeks of paid parental leave.
- Get a Telstra Extra Day Off.
- Access gender affirmation leave.
- Access cultural leave.
- Access blood donor leave.
- Purchase up to four additional weeks of leave.
- Use more than 17,000 LinkedIn Learning programs.
- Take part in the Future Ready career development program.
- Benefit from flexible working hours.
- Receive support related to parental leave.
- Earn performance rewards.
- Take part in recognition programs.
- Join a diverse and inclusive team.