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Waymark
Waymark
11 – 50 Angajați
Inteligență artificialăMarketingPublicitate
Waymark este o companie de tehnologie publicitară care folosește inteligența artificială pentru a ajuta firmele să creeze reclame video personalizate. Platforma sa combină conținutul propriu al unui brand cu instrumente creative asistate de inteligența artificială pentru a genera, în doar câteva minute, videoclipuri la nivelul celor realizate de o agenție. Astfel, producția de reclame devine mai accesibilă echipelor fără experiență anterioară în domeniu. Waymark activează la intersecția dintre marketing, publicitate și inteligența artificială.
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Senior Partner Success Manager

Lead account strategy, reporting, and cross-functional work with managed care organizations and health systems at Waymark, a healthcare technology company serving Medicaid populations.

USStatele Unite ale Americii
82.000 $ – 137.000 $ / an
RemoteNormă întreagăSeniorLiderLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților

Descriere

  • Build trusted relationships with managed care organization and health system partners by understanding their needs, recommending solutions, and following through on commitments.
  • Manage smaller accounts independently, leading partner meetings, daily relationship management, issue resolution, and reporting.
  • Work with Operations, Clinical, and other Waymark teams to address partner priorities and document success stories.
  • Track account performance, flag risks and opportunities, and coordinate follow-through across internal teams.
  • Create account strategies that support partner outcomes, retention, and growth.
  • Develop executive-facing materials that explain Waymark’s performance and impact.
  • Follow up on requests from Joint Operating Committees and produce additional performance reports.
  • Improve the systems, processes, and tools used to manage accounts effectively at scale.
  • Lead cross-functional strategic projects and coordinate Partner Success meetings across markets.
  • Share partner feedback with internal teams to shape initiatives and product development.
  • Lead measurable improvements to partner performance, scalability, and experience.
  • Report to the Vice President of Partner Success.

Cerințe

  • Bring at least seven years of experience across areas such as consulting, customer success, account management, operations, or project management, including work in healthcare services or health technology.
  • Have strong project management and creative problem-solving skills, with a proactive, detail-focused, customer-oriented approach.
  • Show an ability to influence internal and external cross-functional stakeholders and deliver results without direct authority.
  • Have experience gathering and analyzing data and presenting data-based findings.
  • Communicate exceptionally well in writing and conversation.
  • Be self-directed and effective in a fast-moving environment, with a record of meeting or exceeding customer satisfaction, retention, and expansion goals.
  • Adapt readily as the needs of a rapidly growing startup change.
  • Be deeply committed to improving healthcare for underserved communities.
  • Pass a background check as a condition of employment.

Beneficii

  • Stock options provide an opportunity to share in the company’s growth.
  • A work-from-home stipend is provided during the first year to help equip your home office.
  • Medical, vision, and dental plans cover you and your family.
  • Basic life insurance is included.
  • Receive 20 vacation days accrued throughout the year, plus 11 paid holidays.
  • Birthing parents receive 16 weeks of paid leave after six months of employment; non-birthing parents receive eight weeks of paid bonding leave.
  • A 401(k) plan includes a company contribution, subject to a vesting schedule.
  • Commuter benefits are available to help with travel to work.
  • A professional development stipend supports ongoing learning and career growth.

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