SupportNinja
SupportNinja
1.001 – 5.000 Angajați
B2BSaaS
SupportNinja oferă servicii flexibile de externalizare pentru companiile care au nevoie să își extindă capacitățile fără să își mărească proporțional numărul de angajați interni. Activitatea sa acoperă experiența clienților, asistența pentru clienți și suportul tehnic, moderarea conținutului, prelucrarea datelor, precum și finanțele și contabilitatea. Compania combină furnizarea de servicii adaptate cu soluții bazate pe inteligență artificială pentru a ajuta peste 200 de companii să își îmbunătățească operațiunile și să urmărească dezvoltarea. Înființată în 2015, SupportNinja activează în domeniile B2B și SaaS.

Project-Based Data Processor – Onsite in Clark, Pampanga

SupportNinja is hiring a project-based Data Processor to collect, clean, validate, and maintain structured data. This onsite contract role in Clark, Pampanga also supports customer issue resolution.

Descriere

  • Gather, clean, organize, and process basic data from multiple sources
  • Check structured datasets for accuracy and completeness
  • Protect data integrity and security
  • Follow company policies and established procedures
  • Achieve or exceed performance targets for applicable KPIs
  • Build product, service, and process knowledge through training and ongoing learning modules
  • Work with other departments to help resolve customer issues
  • Maintain a positive, empathetic, and professional approach with customers and colleagues
  • Handle additional duties as assigned

Cerințe

  • At least six months of experience in data entry, data processing, or a related field, preferably in a call center environment
  • Strong verbal and written communication skills
  • High attention to detail
  • Proficiency with computers, software applications, and data processing tools

Beneficii

  • Competitive compensation
  • Government-mandated benefits
  • Retirement savings program with company matching
  • Life insurance
  • HMO coverage starting on the first day
  • Paid time off
  • Birthday leave
  • Bonus and incentive programs
  • Training and personal and professional development opportunities
  • Employee referral program
  • Dedicated office space for onsite employees
  • Free daily lunch for onsite employees

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