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R1 RCM
R1 RCM
Sponsor pentru viza H1BAsistență medicalăConsultanțăLogistică
R1 RCM oferă servicii și tehnologii pentru gestionarea ciclului veniturilor organizațiilor din domeniul sănătății. Platforma sa combină analiza datelor, automatizarea inteligentă și expertiza specializată pentru a ajuta spitalele, sistemele de sănătate, grupurile de medici și cabinetele de specialitate să își îmbunătățească operațiunile financiare, sprijinind în același timp îngrijirea pacienților. Compania activează în domenii precum recuperarea veniturilor, integritatea clinică, optimizarea fluxului de numerar provenit de la plătitori și pacienți și gestionarea cerințelor de reglementare, ajutând furnizorii să identifice veniturile neîncasate, să controleze costurile și să mențină conformitatea cu cerințele din domeniul sănătății.
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Locurile de muncă ale companiei

Part-Time Patient Registration Customer Service Representative

Support patient registration and check-in at R1 RCM’s Florida hospital locations, handling insurance details, payments, and care-access questions. Provide compassionate service while working variable PRN shifts based on coverage needs.

USStatele Unite ale AmericiiFLFlorida
16 $ – 21 $ / oră
La sediuNormă parțialăNivel mediuSeniorLimbă Obligatorie: englezăAsistență clienți

Descriere

  • Deliver excellent customer service while helping patients and families complete check-in across multiple computer systems.
  • Answer phones and collect accurate patient information efficiently in a fast-paced setting.
  • Reduce registration delays by responding to patient questions clearly, confidently, and compassionately.
  • Build trust with patients and families during stressful or emotional situations.
  • Review insurance plans and coverage information.
  • Record demographic and medical information accurately.
  • Collect co-pays and provide cost estimates when applicable.
  • Coordinate with nurses, physicians, and care teams to support smooth patient flow.
  • Train across multiple departments as required.
  • Work variable shifts as needed to meet coverage requirements, without a fixed schedule.

Cerințe

  • Demonstrated customer service experience with strong communication and interpersonal abilities.
  • Maintain composure and professionalism in a fast-paced environment.
  • Multitask, prioritize changing demands, and maintain close attention to detail.
  • Adapt to shifting priorities driven by patient needs.
  • Experience in patient access, medical registration, insurance verification, or front-desk operations is helpful but not required.
  • High school diploma or GED.
  • Pass a background check and drug test and satisfy vaccination requirements.
  • Maintain availability for day, evening, and overnight shifts.
  • Work weekends and holidays when scheduled.
  • Be available for shifts lasting up to 12 hours.
  • Participate in a rotating on-call schedule.

Beneficii

  • Opportunities for career advancement within R1.
  • Access to professional development and continuing learning opportunities.
  • Collaborative team setting centered on innovation and patient experience.
  • Competitive benefits package.
  • Training is provided for candidates without prior healthcare experience.

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