Remote Life and Health Insurance Agent
Symmetry Financial GroupWork remotely with families to find life and health coverage that fits their needs. Build client relationships and sales in a flexible, uncapped commission role.
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Ashurst Perkins Coie este o firmă de avocatură cu integrare globală, care oferă servicii organizațiilor din domeniile tehnologiei, energiei și infrastructurii, precum și serviciilor financiare. Echipa sa, formată din peste 3.500 de practicieni care lucrează direct cu clienții, își desfășoară activitatea în 52 de birouri, inclusiv în centre importante din Seattle, Londra, Sydney și New York. Firma oferă consultanță clienților într-o gamă largă de aspecte juridice și comerciale, de la tranzacții, litigii, activități de reglementare, proprietate intelectuală, proiecte și proprietăți imobiliare până la tehnologie, confidențialitate, securitate cibernetică și gestionarea riscurilor. Oferta sa include și soluții juridice avansate, precum servicii juridice digitale, servicii juridice gestionate și NewLaw, precum și analize specializate pe sectoare privind evoluții precum inteligența artificială și centrele de date.
Onsite Service Desk Support Technician
Provide first-line technical support to law firm users through phone, email, and chat. Troubleshoot Windows, hardware, peripherals, connectivity, and ServiceNow incidents while helping improve service desk operations.
Descriere
- Deliver prompt technical assistance through phone, email, and chat while resolving a high volume of end-user requests
- Diagnose hardware, software, operating system, peripheral, and connectivity problems
- Prioritize, record, and escalate incidents appropriately in ServiceNow
- Keep support tickets, installation procedures, and knowledge base articles accurate and current
- Work with colleagues to route and resolve support requests efficiently
- Help create and refine Service Desk processes, procedures, and technical documentation
- Act as the Firm’s initial contact for technology support needs
Cerințe
- Authorization to work in the United States without current or future employer sponsorship
- Strong written and verbal communication skills paired with excellent customer service
- Well-developed troubleshooting, analytical, organizational, and prioritization abilities
- Capacity to learn and apply technical information quickly while handling competing priorities
- Practical knowledge of PC hardware, peripherals, Windows operating systems, and common office applications
- Ability to consult technical manuals, vendor resources, and other tools when researching solutions
- An associate or bachelor’s degree is preferred
- At least one year of technical support experience or equivalent experience
- A+, Network+, MCSE, or comparable technical training is strongly preferred
- Experience supporting standard PC hardware and software in a professional office setting
- Experience in a law firm or professional services environment is a plus
Beneficii
- Annual discretionary bonus
- 401(k) plan
- Medical insurance
- Dental insurance
- Vision insurance
- Accrued paid time off beginning at 20 days per year
- Personal medical leave
- Parental leave
- Up to 10 paid holidays
- Family care benefits
- Opportunities for professional growth
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