walter services este un furnizor german de servicii pentru clienți și centre de contact, care sprijină operațiunile organizațiilor din domeniile energiei, telecomunicațiilor, comerțului cu amănuntul, serviciilor medicale, logisticii și sectoarelor conexe. Serviciile sale includ asistență pentru clienți prin canale de intrare și de ieșire, externalizarea activităților de front office și back office, gestionarea chatului și a rețelelor sociale, recuperarea creanțelor, precum și asistență tehnică sau comercială specializată. Compania oferă, de asemenea, operațiuni multilingve disponibile non-stop, concepute pentru a-i ajuta pe clienți să gestioneze perioadele de cerere maximă, menținând în același timp calitatea, conformitatea, standardele PCI-DSS și confidențialitatea datelor.
Key Account Manager – B2B Sales & Social Media Marketing, Remote Germany
Drive new business for gkk, a German dialog-marketing provider, by selling B2B marketing, social media, and community-management services. Build client relationships and lead tailored campaign solutions from initial sale through coordination.
Descriere
- Win new clients and sell the broader service portfolio through B2B business development
- Present social media, community-management, and marketing campaign services to prospective customers
- Develop durable partnerships with clients
- Evaluate market opportunities and shape focused sales strategies
- Coordinate sales activities and proposals to support commercial results
- Create tailored marketing concepts in collaboration with clients
- Coordinate implementation with the relevant specialist teams
- Work with the Head of New Business and operational teams across the gkk and walter services group
- Record and maintain sales activity in the CRM system
- Track market developments and translate them into practical sales initiatives
Cerințe
- University degree in marketing, communications, business administration, or a comparable field
- Practical background in B2B services sales or key account management
- Experience in marketing, social media, community management, or agency services is advantageous
- Strong commitment to customer service
- Good understanding of current digital developments
- Highly convincing communication skills with decision-makers and C-level stakeholders
- Independent, pragmatic, and solution-focused working style
- Proactive attitude and strong personal initiative
- Adaptability in a fast-moving work environment
- Availability for recurring client visits, industry events, and trade shows
Beneficii
- Fully remote work from anywhere in Germany
- Flexible working hours based on trust
- The resources of an established corporate group with the agility of the gkk brand
- Lean hierarchies and quick decisions
- Significant influence over the role combined with extensive autonomy