walter services is a German customer service and contact center provider supporting enterprise operations across energy, telecommunications, retail, healthcare, logistics, and related sectors. Its services include inbound and outbound customer support, front- and back-office outsourcing, chat and social media management, debt collection, and specialized technical or commercial assistance. The company also provides multilingual, around-the-clock operations designed to help clients manage peak demand while maintaining quality, compliance, PCI-DSS standards, and data privacy.
Key Account Manager – B2B Sales & Social Media Marketing, Remote Germany
Drive new business for gkk, a German dialog-marketing provider, by selling B2B marketing, social media, and community-management services. Build client relationships and lead tailored campaign solutions from initial sale through coordination.
Description
- Win new clients and sell the broader service portfolio through B2B business development
- Present social media, community-management, and marketing campaign services to prospective customers
- Develop durable partnerships with clients
- Evaluate market opportunities and shape focused sales strategies
- Coordinate sales activities and proposals to support commercial results
- Create tailored marketing concepts in collaboration with clients
- Coordinate implementation with the relevant specialist teams
- Work with the Head of New Business and operational teams across the gkk and walter services group
- Record and maintain sales activity in the CRM system
- Track market developments and translate them into practical sales initiatives
Requirements
- University degree in marketing, communications, business administration, or a comparable field
- Practical background in B2B services sales or key account management
- Experience in marketing, social media, community management, or agency services is advantageous
- Strong commitment to customer service
- Good understanding of current digital developments
- Highly convincing communication skills with decision-makers and C-level stakeholders
- Independent, pragmatic, and solution-focused working style
- Proactive attitude and strong personal initiative
- Adaptability in a fast-moving work environment
- Availability for recurring client visits, industry events, and trade shows
Benefits
- Fully remote work from anywhere in Germany
- Flexible working hours based on trust
- The resources of an established corporate group with the agility of the gkk brand
- Lean hierarchies and quick decisions
- Significant influence over the role combined with extensive autonomy