TEVET
TEVET
TEVET este o întreprindere mică deținută de veterani cu dizabilități asociate serviciului militar și certificată HUBZone, care activează ca distribuitor federal pentru organizații din domeniul aerospațial și al apărării. Din 2004, compania ajută inginerii și agențiile guvernamentale să achiziționeze echipamente de testare și măsurare, inclusiv analizoare, osciloscoape, sisteme PXI modulare, senzori, generatoare și surse de alimentare. Serviciile sale de achiziții sprijină consolidarea furnizorilor, cumpărăturile prin comerț electronic, pregătirea kiturilor, etichetarea, logistica și integrarea sistemelor. TEVET dezvoltă și distribuie, de asemenea, platforme avansate de testare, inclusiv LIBERTY, o soluție definită software și coerentă în fază pentru aplicații de război electronic, radar și radiofrecvență de bandă largă. Cu o echipă care acoperă consultanța, logistica și producția, TEVET oferă oportunități legate de vânzările de tehnologie federală, soluții inginerești, achiziții și suport operațional.

Inside Sales Representative at TEVET (Remote, United States)

Drive profitable quote-to-order growth for TEVET’s aerospace, defense, and government accounts. Manage customers, suppliers, RFQs, compliance, CRM records, and transaction accuracy.

Descriere

  • Drive profitable growth across TEVET’s aerospace, defense, and government accounts
  • Manage the complete quote-to-order process, from quote creation and revisions through follow-up and margin protection
  • Oversee quoting activity while maintaining transaction accuracy, compliance, and successful outcomes
  • Build and maintain relationships with buyers, procurement teams, engineers, and supplier partners
  • Contact customers proactively to confirm requirements, influence decisions, address objections, and convert quotes into orders
  • Contact suppliers to verify pricing, lead times, technical information, and issue resolution
  • Communicate with customers and suppliers through email, phone, and online portals
  • Manage RFQs, clarify specifications, verify documentation, and confirm that requirements are fulfilled
  • Apply quality clauses, flow-down requirements, contractual obligations, and QMS standards
  • Escalate risks and record their resolutions
  • Work with Account Managers on pricing, terms, and delivery commitments
  • Resolve issues across Sales, Supply Chain, Quality, and Operations
  • Support customer satisfaction and provide coverage during absences
  • Keep CRM records current with calls, notes, meetings, tasks, next steps, and opportunity updates
  • Use CRM reports and dashboards to organize workload and follow-up activity
  • Help improve quoting, documentation, communication, and customer experience processes
  • Act as a subject matter expert for assigned accounts and potentially coach peers or provide backup coverage

Cerințe

  • Bachelor’s degree, current degree studies, or an equivalent combination of education and relevant experience
  • At least 3 years of experience in customer service or sales
  • At least 5 years of experience in B2B or government/prime contractor environments preferred
  • Experience with FAR/DFARS or government contracting strongly preferred
  • Excellent verbal and written communication skills
  • Confident phone presence and willingness to conduct proactive outreach
  • Ability to manage multiple accounts, competing priorities, and tight deadlines
  • Strong problem-solving ability, sound judgment, and comfort navigating ambiguity
  • Working knowledge of procurement, contracting, and basic accounting concepts
  • High attention to detail, accuracy, and organization
  • Collaborative, team-oriented approach with a willingness to mentor and support colleagues
  • At least 3 years of CRM experience; HubSpot preferred
  • Proficiency with Outlook, Excel, Word, and PDF tools
  • Comfort using portals, digital documentation, and online research
  • Strong computer skills in Windows-based systems and cloud applications

Beneficii

  • Equal opportunity and affirmative action employer
  • Occasional travel may be required for customer visits or training

Locuri de muncă similare

AmeriLife

Remote Customer Care Representative — AmeriLife

AmeriLife

Support callers with Medicare and insurance questions at AmeriLife, researching issues and resolving requests in a remote call center role. Handle sensitive customer information with care while serving applicants, policyholders, agents, and medical providers.

Deschide