Community Sports Partners
Community Sports Partners
11 – 50 Angajați
B2CSport
Community Sports Partners administrează baze sportive interioare și exterioare premium și programe comunitare în Mississauga, Ontario. Facilitățile sale includ terenuri cu gazon de nivel profesionist, săli de sport, iluminat LED, tribune și dotări auxiliare pentru sporturi precum fotbal, rugby, hochei pe iarbă, baschet și volei. Organizația îi deservește pe sportivii tineri și adulți prin programe și ligi precum SportStars, HoopStars, Mississauga Soccer și Volleyball Mississauga. De asemenea, coordonează închirieri de facilități, turnee și rezervări pentru antrenamente printr-un sistem de rezervări online și aplicația RecRivals, care oferă disponibilitate în timp real și gestionarea rezervărilor. Facilitățile sale principale sunt situate în Applewood Heights și Gordon Graydon.

Email and SMS Marketing and Sports Sales Coordinator

Drive sports facility bookings and repeat participation through email and SMS marketing. Coordinate pickup games, sales follow-up, and customer communications for a recreation operator.

Descriere

  • Plan and send email and SMS campaigns promoting facility time, pickup games, registrations, and offers.
  • Segment audiences by location, sport, interests, booking history, and engagement.
  • Build and refine welcome, lead follow-up, booking recovery, reminder, repeat-booking, and win-back flows.
  • Turn brand assets into mobile-friendly emails and write clear English calls to action.
  • Check audiences, dates, time zones, prices, links, personalization, and suppression rules before launch.
  • Monitor delivery issues, bounces, complaints, and opt-outs while maintaining consent records and list health.
  • Test messaging, timing, offers, and journeys; report enquiries, paid bookings, repeat participation, revenue, and engagement.
  • Maintain facility inventory, handle sports-space enquiries, prepare approved quotes, and track bookings through payment confirmation.
  • Keep the sales pipeline up to date and pursue renewals and repeat bookings.
  • Maintain pickup-game listings and monitor registrations and capacity.
  • Coordinate with local hosts and venue contacts, handle player questions and waitlists, and share approved updates.
  • Escalate low enrolment, host gaps, venue issues, cancellations, refunds, and safety decisions.
  • Track attendance, feedback, and repeat participation to improve future games.

Cerințe

  • Hands-on experience building email campaigns and automations, and working with SMS.
  • Strong written and spoken English for conversations with North American customers.
  • Confidence following up with leads, explaining offers, and asking for bookings.
  • Careful attention to schedules, prices, customer records, and competing deadlines.
  • Experience with a CRM and an email or SMS platform such as Klaviyo, ActiveCampaign, HubSpot, Mailchimp, or similar tools.
  • Ability to use spreadsheets and reports to assess conversion, bookings, and campaign performance.
  • Reliable communication and willingness to own the next step until an issue is resolved.
  • Availability for evening and weekend work on Toronto/Eastern time.
  • Experience in sports, venue bookings, inside sales, event coordination, customer service, or ecommerce retention is helpful.
  • Complete the Culture Index survey.
  • Complete the Criteria GAME assessment in English.

Beneficii

  • Remote work from Latin America.
  • Expected variable commissions of US$500–US$1,000.
  • Evening and weekend work on Toronto/Eastern time.
  • Specific weekly schedule and commission terms to be agreed before hiring.

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