Community Sports Partners मिसिसॉगा, ओंटारियो में प्रीमियम इनडोर और आउटडोर खेल सुविधाओं तथा सामुदायिक कार्यक्रमों का संचालन करता है। इसके स्थलों में पेशेवर स्तर के टर्फ मैदान, जिम्नेज़ियम, एलईडी प्रकाश व्यवस्था, दर्शक दीर्घाएँ और सॉकर, रग्बी, फील्ड हॉकी, बास्केटबॉल तथा वॉलीबॉल जैसे खेलों के लिए सहायक सुविधाएँ शामिल हैं। यह संगठन SportStars, HoopStars, Mississauga Soccer और Volleyball Mississauga सहित कार्यक्रमों और लीगों के माध्यम से युवा तथा वयस्क खिलाड़ियों की सेवा करता है। यह ऑनलाइन आरक्षण प्रणाली और RecRivals ऐप के माध्यम से सुविधा किराये, टूर्नामेंट और प्रशिक्षण बुकिंग का भी समन्वय करता है। RecRivals ऐप वास्तविक समय में उपलब्धता और आरक्षण प्रबंधन की सुविधा देता है। इसकी प्रमुख सुविधाएँ Applewood Heights और Gordon Graydon में स्थित हैं।
Email and SMS Marketing and Sports Sales Coordinator
Drive sports facility bookings and repeat participation through email and SMS marketing. Coordinate pickup games, sales follow-up, and customer communications for a recreation operator.
विवरण
- Plan and send email and SMS campaigns promoting facility time, pickup games, registrations, and offers.
- Segment audiences by location, sport, interests, booking history, and engagement.
- Build and refine welcome, lead follow-up, booking recovery, reminder, repeat-booking, and win-back flows.
- Turn brand assets into mobile-friendly emails and write clear English calls to action.
- Check audiences, dates, time zones, prices, links, personalization, and suppression rules before launch.
- Monitor delivery issues, bounces, complaints, and opt-outs while maintaining consent records and list health.
- Test messaging, timing, offers, and journeys; report enquiries, paid bookings, repeat participation, revenue, and engagement.
- Maintain facility inventory, handle sports-space enquiries, prepare approved quotes, and track bookings through payment confirmation.
- Keep the sales pipeline up to date and pursue renewals and repeat bookings.
- Maintain pickup-game listings and monitor registrations and capacity.
- Coordinate with local hosts and venue contacts, handle player questions and waitlists, and share approved updates.
- Escalate low enrolment, host gaps, venue issues, cancellations, refunds, and safety decisions.
- Track attendance, feedback, and repeat participation to improve future games.
आवश्यकताएँ
- Hands-on experience building email campaigns and automations, and working with SMS.
- Strong written and spoken English for conversations with North American customers.
- Confidence following up with leads, explaining offers, and asking for bookings.
- Careful attention to schedules, prices, customer records, and competing deadlines.
- Experience with a CRM and an email or SMS platform such as Klaviyo, ActiveCampaign, HubSpot, Mailchimp, or similar tools.
- Ability to use spreadsheets and reports to assess conversion, bookings, and campaign performance.
- Reliable communication and willingness to own the next step until an issue is resolved.
- Availability for evening and weekend work on Toronto/Eastern time.
- Experience in sports, venue bookings, inside sales, event coordination, customer service, or ecommerce retention is helpful.
- Complete the Culture Index survey.
- Complete the Criteria GAME assessment in English.
लाभ
- Remote work from Latin America.
- Expected variable commissions of US$500–US$1,000.
- Evening and weekend work on Toronto/Eastern time.
- Specific weekly schedule and commission terms to be agreed before hiring.