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Community Sports Partners
Community Sports Partners
11 – 50 Employees
B2CSports
Community Sports Partners operates premium indoor and outdoor sports facilities and community programs in Mississauga, Ontario. Its venues include professional-grade turf fields, gymnasiums, LED lighting, bleachers, and supporting amenities for sports such as soccer, rugby, field hockey, basketball, and volleyball. The organization serves youth and adult athletes through programs and leagues including SportStars, HoopStars, Mississauga Soccer, and Volleyball Mississauga. It also coordinates facility rentals, tournaments, and training bookings through an online reservation system and the RecRivals app, which provides real-time availability and reservation management. Its primary facilities are located at Applewood Heights and Gordon Graydon.
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Email and SMS Marketing and Sports Sales Coordinator

Drive sports facility bookings and repeat participation through email and SMS marketing. Coordinate pickup games, sales follow-up, and customer communications for a recreation operator.

BOBoliviaECEcuadorPEPeru
$800 – $1,000 / month
RemoteFull-timeMiddleSeniorEnglish RequiredSales

Description

  • Plan and send email and SMS campaigns promoting facility time, pickup games, registrations, and offers.
  • Segment audiences by location, sport, interests, booking history, and engagement.
  • Build and refine welcome, lead follow-up, booking recovery, reminder, repeat-booking, and win-back flows.
  • Turn brand assets into mobile-friendly emails and write clear English calls to action.
  • Check audiences, dates, time zones, prices, links, personalization, and suppression rules before launch.
  • Monitor delivery issues, bounces, complaints, and opt-outs while maintaining consent records and list health.
  • Test messaging, timing, offers, and journeys; report enquiries, paid bookings, repeat participation, revenue, and engagement.
  • Maintain facility inventory, handle sports-space enquiries, prepare approved quotes, and track bookings through payment confirmation.
  • Keep the sales pipeline up to date and pursue renewals and repeat bookings.
  • Maintain pickup-game listings and monitor registrations and capacity.
  • Coordinate with local hosts and venue contacts, handle player questions and waitlists, and share approved updates.
  • Escalate low enrolment, host gaps, venue issues, cancellations, refunds, and safety decisions.
  • Track attendance, feedback, and repeat participation to improve future games.

Requirements

  • Hands-on experience building email campaigns and automations, and working with SMS.
  • Strong written and spoken English for conversations with North American customers.
  • Confidence following up with leads, explaining offers, and asking for bookings.
  • Careful attention to schedules, prices, customer records, and competing deadlines.
  • Experience with a CRM and an email or SMS platform such as Klaviyo, ActiveCampaign, HubSpot, Mailchimp, or similar tools.
  • Ability to use spreadsheets and reports to assess conversion, bookings, and campaign performance.
  • Reliable communication and willingness to own the next step until an issue is resolved.
  • Availability for evening and weekend work on Toronto/Eastern time.
  • Experience in sports, venue bookings, inside sales, event coordination, customer service, or ecommerce retention is helpful.
  • Complete the Culture Index survey.
  • Complete the Criteria GAME assessment in English.

Benefits

  • Remote work from Latin America.
  • Expected variable commissions of US$500–US$1,000.
  • Evening and weekend work on Toronto/Eastern time.
  • Specific weekly schedule and commission terms to be agreed before hiring.

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