GXO Logistics, Inc.

GXO Logistics, Inc. este o companie globală de logistică și transport care deservește companii din principalele industrii. Operațiunile sale includ depozitare, distribuție, transport și procesarea comenzilor, combinând infrastructura de amploare cu tehnologia și expertiza operațională pentru a ajuta clienții să își îmbunătățească eficiența lanțului de aprovizionare. Compania recrutează și ocupă, de asemenea, roluri operaționale, punând accentul declarat pe inovare, accesibilitate și egalitatea de șanse la angajare.

Locurile de muncă ale companiei

Contract Manager – Rotherham, UK (Onsite)

Manage customer contracts, service levels, performance reporting, and commercial outcomes for GXO Logistics’ Rotherham distribution operation. Partner with cross-functional teams to strengthen compliance, resolve issues, and deliver continuous improvement.

acum 6 zile

Regatul Unit

50.000 £ / an

La sediu Normă întreagă Nivel mediu Senior Limbă Obligatorie: engleză Manager

Descriere

Serve as the main customer contact, managing contractual relationships and maintaining agreed SLAs and KPIs
Own customer reporting, including monthly and quarterly business reviews, stock integrity updates, and performance analysis
Work with Operations, Finance, HR, and Health & Safety to support operational excellence, contractual compliance, and continuous improvement
Complete annual contract and rate reviews to secure commercially positive outcomes while sustaining strong customer relationships
Assess contractual and operational risks, then coordinate appropriate mitigation
Address issues proactively and maintain high service standards throughout the contract lifecycle

Cerințe

Demonstrated experience managing customer relationships, contracts, or operational performance in a complex logistics, warehousing, or supply chain setting
Strong leadership and stakeholder-management abilities, including experience influencing customers, colleagues, and cross-functional teams
Background managing performance against SLAs, KPIs, and contractual commitments with a focus on service quality and customer satisfaction
Strong commercial judgment, analytical capability, and problem-solving skills
Experience with WMS platforms such as SAP, DLX, Duty Manager, or comparable systems
Contract management certification or willingness to pursue a relevant professional qualification
Experience working in regulated or compliance-oriented environments

Beneficii

25 days of annual leave plus bank holidays
Company-funded pension scheme
Private medical and dental cover
Access to a 24/7 online GP service
Life assurance
Comprehensive employee assistance programme
MyBenefits platform offering high street discounts
Cycle to work scheme
Cashback cards
Savings scheme

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