GXO Logistics, Inc.
GXO Logistics, Inc.
GXO Logistics, Inc. — негізгі салалардағы кәсіпорындарға қызмет көрсететін жаһандық логистика және тасымалдау компаниясы. Оның қызметі қоймалау, тарату, тасымалдау және тапсырыстарды орындау бағыттарын қамтиды. Компания клиенттерге жеткізу тізбегінің тиімділігін арттыруға көмектесу үшін ауқымды инфрақұрылымды технологиялармен және операциялық тәжірибемен ұштастырады. Сондай-ақ компания операциялық лауазымдарға қызметкерлерді іріктеп, жұмысқа орналастырады және инновацияға, қолжетімділікке әрі тең еңбек мүмкіндіктеріне басымдық беретінін мәлімдейді.

Contract Manager – Rotherham, UK (Onsite)

Manage customer contracts, service levels, performance reporting, and commercial outcomes for GXO Logistics’ Rotherham distribution operation. Partner with cross-functional teams to strengthen compliance, resolve issues, and deliver continuous improvement.

Сипаттама

  • Serve as the main customer contact, managing contractual relationships and maintaining agreed SLAs and KPIs
  • Own customer reporting, including monthly and quarterly business reviews, stock integrity updates, and performance analysis
  • Work with Operations, Finance, HR, and Health & Safety to support operational excellence, contractual compliance, and continuous improvement
  • Complete annual contract and rate reviews to secure commercially positive outcomes while sustaining strong customer relationships
  • Assess contractual and operational risks, then coordinate appropriate mitigation
  • Address issues proactively and maintain high service standards throughout the contract lifecycle

Талаптар

  • Demonstrated experience managing customer relationships, contracts, or operational performance in a complex logistics, warehousing, or supply chain setting
  • Strong leadership and stakeholder-management abilities, including experience influencing customers, colleagues, and cross-functional teams
  • Background managing performance against SLAs, KPIs, and contractual commitments with a focus on service quality and customer satisfaction
  • Strong commercial judgment, analytical capability, and problem-solving skills
  • Experience with WMS platforms such as SAP, DLX, Duty Manager, or comparable systems
  • Contract management certification or willingness to pursue a relevant professional qualification
  • Experience working in regulated or compliance-oriented environments

Артықшылықтар

  • 25 days of annual leave plus bank holidays
  • Company-funded pension scheme
  • Private medical and dental cover
  • Access to a 24/7 online GP service
  • Life assurance
  • Comprehensive employee assistance programme
  • MyBenefits platform offering high street discounts
  • Cycle to work scheme
  • Cashback cards
  • Savings scheme

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