GXO Logistics, Inc.
GXO Logistics, Inc.
GXO Logistics, Inc. yirik sanoat tarmoqlaridagi bizneslarga xizmat ko‘rsatuvchi global logistika va transport kompaniyasidir. Uning faoliyati omborxona, taqsimot, tashish va buyurtmalarni bajarish yo‘nalishlarini qamrab oladi. Kompaniya mijozlarga ta’minot zanjiri samaradorligini oshirishda yordam berish uchun keng ko‘lamli infratuzilmani texnologiyalar va operatsion tajriba bilan uyg‘unlashtiradi. Shuningdek, kompaniya operatsion lavozimlarga xodimlarni yollaydi va joylashtiradi hamda innovatsiya, ochiqlik va teng mehnat imkoniyatlariga e’tibor qaratishini bildiradi.

Contract Manager – Rotherham, UK (Onsite)

Manage customer contracts, service levels, performance reporting, and commercial outcomes for GXO Logistics’ Rotherham distribution operation. Partner with cross-functional teams to strengthen compliance, resolve issues, and deliver continuous improvement.

Tavsif

  • Serve as the main customer contact, managing contractual relationships and maintaining agreed SLAs and KPIs
  • Own customer reporting, including monthly and quarterly business reviews, stock integrity updates, and performance analysis
  • Work with Operations, Finance, HR, and Health & Safety to support operational excellence, contractual compliance, and continuous improvement
  • Complete annual contract and rate reviews to secure commercially positive outcomes while sustaining strong customer relationships
  • Assess contractual and operational risks, then coordinate appropriate mitigation
  • Address issues proactively and maintain high service standards throughout the contract lifecycle

Talablar

  • Demonstrated experience managing customer relationships, contracts, or operational performance in a complex logistics, warehousing, or supply chain setting
  • Strong leadership and stakeholder-management abilities, including experience influencing customers, colleagues, and cross-functional teams
  • Background managing performance against SLAs, KPIs, and contractual commitments with a focus on service quality and customer satisfaction
  • Strong commercial judgment, analytical capability, and problem-solving skills
  • Experience with WMS platforms such as SAP, DLX, Duty Manager, or comparable systems
  • Contract management certification or willingness to pursue a relevant professional qualification
  • Experience working in regulated or compliance-oriented environments

Imtiyozlar

  • 25 days of annual leave plus bank holidays
  • Company-funded pension scheme
  • Private medical and dental cover
  • Access to a 24/7 online GP service
  • Life assurance
  • Comprehensive employee assistance programme
  • MyBenefits platform offering high street discounts
  • Cycle to work scheme
  • Cashback cards
  • Savings scheme

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