Shield
Shield
Shield este un partener și investitor susținut de tehnologie pentru furnizorii de servicii gestionate (MSP), ajutându-i să se dezvolte prin capital răbdător, sprijin operațional și inginerie aplicată a inteligenței artificiale. Echipa sa colaborează îndeaproape cu companiile partenere prin inginerie implementată în teren, sprijin pentru resurse umane, finanțe, recrutare și dezvoltarea oamenilor, precum și îndrumare strategică în fuziuni și achiziții. Abordarea Shield este concepută pentru a susține creșterea pe termen lung, păstrând în același timp conducerea locală și cultura companiei, cu accent pe implementarea unor soluții practice care pun inteligența artificială pe primul loc.

Billing and Accounts Receivable Analyst - Tampa, FL Hybrid

Manage billing and accounts receivable across Shield’s portfolio companies, covering invoicing, collections, reconciliations, and financial data quality. Use NetSuite, PSA platforms, automation, and AI-enabled process improvements to strengthen and scale billing operations.

Descriere

  • Oversee billing for multiple Shield portfolio companies, including managed services, projects, hardware, and other client invoices
  • Verify billing data for completeness, accuracy, contract compliance, and on-time invoice issuance
  • Track receivables aging, follow up on overdue balances, resolve discrepancies, and support collection efforts
  • Coordinate with portfolio-company teams to collect billing inputs, clarify account information, and issue accurate invoices promptly
  • Clean, reconcile, and enhance historical billing data in PSA and related systems
  • Keep NetSuite customer records accurate and up to date
  • Establish, document, and roll out consistent billing and accounts receivable practices across portfolio companies
  • Find ways to apply AI, automation, and other technology to limit manual work, improve data quality, and expand operational capacity
  • Work with Accounting to ensure billing activity receives the proper accounting treatment
  • Contribute to cross-functional initiatives as business priorities evolve
  • Maintain billing documentation and reporting while communicating with internal stakeholders and portfolio-company teams

Cerințe

  • At least three years of experience in billing, accounts receivable, collections, accounting operations, or a related finance function
  • Background handling high-volume invoicing and investigating billing discrepancies
  • Working knowledge of receivables aging, collection follow-up, and payment reconciliation
  • Experience using a PSA, ERP, accounting, or billing system
  • Experience with MSP platforms such as ConnectWise, Autotask, or HaloPSA is strongly preferred
  • Advanced proficiency with Excel or Google Sheets and confidence working with detailed financial information
  • Interest in applying AI and automation tools to streamline processes and reduce manual work
  • Highly organized, detail-oriented, dependable, and capable of solving problems effectively
  • Professional communication skills and the ability to collaborate across multiple teams and businesses
  • Experience in an MSP, multi-entity, private-equity-backed, or rapidly growing organization is advantageous

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