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Shield
Shield
51 – 200 Employees
H1B Visa SponsorConsultingLogisticsMarketing
Shield is a technology-enabled partner and investor for managed service providers (MSPs), helping them grow through patient capital, operational support, and applied AI engineering. Its team works alongside partner businesses through forward-deployed engineering, HR, finance, recruiting, and people-development support, as well as strategic guidance on mergers and acquisitions. Shield’s approach is designed to support long-term growth while preserving local leadership and company culture, with a focus on implementing practical, AI-first solutions.
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Billing and Accounts Receivable Analyst - Tampa, FL Hybrid

Manage billing and accounts receivable across Shield’s portfolio companies, covering invoicing, collections, reconciliations, and financial data quality. Use NetSuite, PSA platforms, automation, and AI-enabled process improvements to strengthen and scale billing operations.

USUnited StatesFLFlorida
$60,000 – $65,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredAccounts Receivable
ERP

Description

  • Oversee billing for multiple Shield portfolio companies, including managed services, projects, hardware, and other client invoices
  • Verify billing data for completeness, accuracy, contract compliance, and on-time invoice issuance
  • Track receivables aging, follow up on overdue balances, resolve discrepancies, and support collection efforts
  • Coordinate with portfolio-company teams to collect billing inputs, clarify account information, and issue accurate invoices promptly
  • Clean, reconcile, and enhance historical billing data in PSA and related systems
  • Keep NetSuite customer records accurate and up to date
  • Establish, document, and roll out consistent billing and accounts receivable practices across portfolio companies
  • Find ways to apply AI, automation, and other technology to limit manual work, improve data quality, and expand operational capacity
  • Work with Accounting to ensure billing activity receives the proper accounting treatment
  • Contribute to cross-functional initiatives as business priorities evolve
  • Maintain billing documentation and reporting while communicating with internal stakeholders and portfolio-company teams

Requirements

  • At least three years of experience in billing, accounts receivable, collections, accounting operations, or a related finance function
  • Background handling high-volume invoicing and investigating billing discrepancies
  • Working knowledge of receivables aging, collection follow-up, and payment reconciliation
  • Experience using a PSA, ERP, accounting, or billing system
  • Experience with MSP platforms such as ConnectWise, Autotask, or HaloPSA is strongly preferred
  • Advanced proficiency with Excel or Google Sheets and confidence working with detailed financial information
  • Interest in applying AI and automation tools to streamline processes and reduce manual work
  • Highly organized, detail-oriented, dependable, and capable of solving problems effectively
  • Professional communication skills and the ability to collaborate across multiple teams and businesses
  • Experience in an MSP, multi-entity, private-equity-backed, or rapidly growing organization is advantageous

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