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Cabot Corporation
Cabot Corporation
1001 – 5000 Darbinieki
H1B vīzas sponsorsB2BRažošanaZinātne
Cabot Corporation ir globāls specializēto ķīmisko vielu un augstas veiktspējas materiālu ražotājs, kas apkalpo transporta, infrastruktūras, vides un patēriņa preču tirgus. Uzņēmuma produktu portfelī ietilpst pastiprinošie oglekļa materiāli, piedevas un inženiertehniskie materiāli, kas izstrādāti veiktspējas nodrošināšanai dažādos rūpniecības un patēriņa preču lietojumos. Uzņēmums apvieno tehnisko attīstību ar globālām ražošanas iespējām, tostarp reģionālās ražošanas paplašināšanu un izaugsmi, veicot iegādes. Ilgtspēja un atbildīga produktu pārvaldība ir uzņēmuma darbības pamatā; tā mērķis ir līdz 2050. gadam sasniegt neto nulles emisijas, kā arī īstenot 2030. gadam noteiktos ilgtspējas mērķus.
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Vakances uzņēmumā

Senior Technical Services and Applications Manager, EMEA Inkjet

Lead technical customer support and application problem-solving for Cabot’s specialty chemicals and inkjet dispersion products across Europe. Partner with Sales and cross-functional teams to resolve issues and identify opportunities for product innovation.

LVLatvijaHibrīdiPilna slodzeVecākais speciālistsVadošais speciālistsNepieciešamā Valoda: angļuVadītājs

Apraksts

  • Provide expert technical support to customers on existing products.
  • Coordinate cross-functional Technical Services support for designated Cabot accounts across global market segments.
  • Plan customer engagements and prepare teams to address technical issues with Cabot inkjet dispersion products.
  • Visit key customers, usually in Europe, to explain product use and resolve application issues.
  • Serve as a technical resource for the Sales organization.
  • Train Sales teams and advise customers on using Cabot products.
  • Work with Sales to gather detailed requirements for new products.
  • Identify and interpret customer needs for products and functionality.
  • Collect and validate application performance data.
  • Diagnose and resolve product issues.
  • Investigate quality complaints and work with Quality, Manufacturing, R&D, and Sales to find solutions.
  • Escalate major issues for management input and resolution support.
  • Work with customers to find ways to deliver technical value beyond routine problem-solving.
  • Ask customers about pilot or conceptual product ideas to inform future innovation.

Prasības

  • Bachelor’s degree in Chemistry, Materials Science, or Engineering.
  • At least 8 years of related experience, including prior project or program management.
  • Leadership and management abilities.
  • Ability to influence and motivate others, including current and prospective customers.
  • Consulting ability.
  • Proactive, collaborative approach that encourages teamwork.
  • Ability to overcome barriers and manage cross-functional conflicts.
  • Ability to coach and train others.
  • Willingness and ability to plan and organize others’ work proactively.
  • Ability to manage a technical service ticket system involving cross-functional tasks.
  • Ability to lead internal planning and preparation meetings for complex customer technical engagements.
  • Chemical industry experience preferred, ideally in inkjet inks or dispersions, or inkjet system application engineering.
  • Broad technical knowledge of products, applications, raw materials, and platform technologies.
  • Strong customer focus and presence.
  • Strong communication and consulting abilities.
  • Ability to speak persuasively, give formal presentations, lead meetings, and facilitate discussions.
  • Experience addressing sensitive technical topics with customers where commercial considerations are involved.

Priekšrocības

  • Hybrid schedule: work from home two days per week and in the office three days per week.
  • Competitive benefits package.
  • Vacation.
  • Dynamic, flexible, hardworking team environment.
  • A culture centered on feedback, with direct and open communication.
  • Professional and personal support and encouragement.

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