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Knit
Knit
51 – 200 Darbinieki
B2BMākslīgais intelektsSaaS
Knit combines AI software with human research expertise to help enterprise teams make decisions using market research and consumer insights. Its platform and services support the research process from scoping and survey design through respondent fielding, mixed-method data collection, analysis, and branded reporting. Knit serves companies in sectors including retail, consumer packaged goods, food and beverage, technology, and media.
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Vakances uzņēmumā

Senior Client Partner, Technology, Telecom and Media

Grow Knit’s enterprise accounts across technology, telecom and media as an AI-native research agency. Lead renewals, account expansion and consultative sales with Fortune 500 clients.

USAmerikas Savienotās Valstis
120 000 $ – 160 000 $ / gads
HibrīdiPilna slodzeVecākais speciālistsVadošais speciālistsNepieciešamā Valoda: angļuKlientu partnerisPārdošana

Apraksts

  • Manage and grow 10–20 existing enterprise accounts and targeted new prospects in technology, telecom and media.
  • Expand client partnerships through renewals and year-over-year growth in scope, scale and value.
  • Find opportunities across business units, teams and use cases, including subscriber acquisition and churn, pricing and plan packaging, content and creative testing, audience segmentation, ad effectiveness and product launches.
  • Advise senior leaders in consumer insights, audience research, product and UX research, market intelligence and marketing.
  • Create and execute account plans that identify growth opportunities, prioritize client goals, map stakeholders and increase revenue.
  • Lead renewal, upsell and cross-sell negotiations with sales leadership.
  • Work with Customer Success, Research and Product to help clients realize value and get more from the platform.
  • Represent Knit at industry conferences, client summits and events for technology, telecom and media.
  • Keep renewal and expansion pipelines, forecasts and documentation accurate and up to date.
  • Win new enterprise partnerships and broaden Knit’s presence within target accounts.
  • Increase net revenue retention and secure timely renewals that deliver client value.

Prasības

  • At least 7 years in enterprise account management, client partnerships or strategic sales within the research and insights industry.
  • Experience selling to and growing accounts at technology, telecommunications, media or entertainment companies.
  • Working knowledge of how insights teams collaborate with Product, Marketing, Content and Ad Sales.
  • Ability to independently own customer relationships and engage new buying groups within existing enterprise accounts.
  • Experience serving Fortune 500 clients in insights roles, including chief research or insights officers, vice presidents and directors or more senior leaders.
  • Experience selling contracts of $100,000 or more to Fortune 500 clients and managing enterprise relationships worth over $1 million.
  • Demonstrated ability to manage Fortune 500 clients with complex, multi-business-unit structures.
  • A consistent record of meeting or exceeding growth, renewal or net revenue retention targets.
  • Experience negotiating commercial agreements worth six or seven figures.
  • Consultative, discovery-led sales approach with excellent listening and problem-solving skills.
  • Highly organized, with disciplined pipeline and account management.
  • Strong collaborator able to lead cross-functional teams spanning Customer Success, Research and Product.
  • Builder’s mindset and comfort working through ambiguity while helping shape processes as the company grows.
  • Preferred: experience with streaming, wireless or broadband carriers, consumer technology or ad-supported media businesses.
  • Preferred: familiarity with audience measurement, subscriber lifecycle research or UX and product research buyers.
  • Preferred: background in SaaS, AI or technology-enabled services.
  • Preferred: experience managing global or multi-market client portfolios.
  • Preferred: success in high-growth companies or startups.

Priekšrocības

  • Competitive salary and commission for applicable roles
  • Equity options
  • Medical, dental and vision coverage
  • Additional coverage
  • Company laptop
  • One-time technology stipend for onboarding
  • 401(k) with company match
  • Flexible time off
  • Hybrid work arrangement
  • Twice-yearly in-person company events for the US team

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