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FRONTLINE CALL CENTER
FRONTLINE CALL CENTER
201 – 500 Darbinieki
FRONTLINE CALL CENTER, kas dibināts 2012. gadā, ir zvanu centra uzņēmums, kurā strādā aptuveni 201–500 darbinieku.
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Vakances uzņēmumā

Remote Bilingual Spanish Customer Service Agent

Support callers in Spanish and English by connecting them with emergency shelter and essential resources. This remote, full-time role uses multiple computer systems to deliver Frontline Group’s services.

USAmerikas Savienotās ValstisFLFloridaMIMičiganaNCZiemeļkarolīnaPAPensilvānijaSCDienvidkarolīnaTXTeksasaUTJūtaVAVirdžīnija
15 $ / stunda
AttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuNepieciešamā Valoda: spāņuKlientu atbalsts

Apraksts

  • Provide customer service to individuals calling for assistance.
  • Connect callers with emergency shelter and essential resources.
  • Use multiple computer systems to support customers remotely.
  • Attend all orientation and training sessions.
  • Show your computer equipment and internet specifications during the interview.
  • Work as a W-2 employee supporting Frontline Group’s mission-driven services.

Prasības

  • Speak and write fluently in both Spanish and English.
  • Have call center or customer service experience.
  • Be comfortable navigating multiple computer systems.
  • Attend all orientation and training sessions.
  • Have open availability, including weekends.
  • Use a Windows 11 PC; Macs and Chromebooks are not accepted.
  • Have two monitors.
  • Use a recent-generation Intel i5, i7, or i9 processor, or an AMD Ryzen 5, 7, or 9 processor.
  • Have at least 16 GB of RAM, with 12 GB available for use.
  • Keep CPU utilization at 50% or lower.
  • Use a computer with an Ethernet (RJ-45) port.
  • Use a wired Ethernet internet connection; Wi-Fi is not accepted.
  • Have an internet download speed of at least 20 Mbps.
  • Have an internet upload speed of at least 10 Mbps.
  • Have a ping of 20 ms or less.
  • Use the specified computer for the interview, with the camera on and screen sharing enabled.
  • Provide screenshots verifying Windows 11, internet speed, RAM, and a wired Ethernet connection.
  • Be available 24 hours a day, seven days a week.
  • Be available to work in Texas, South Carolina, North Carolina, Florida, Georgia, Virginia, Pennsylvania, Michigan, or Utah.

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