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Caterpillar Inc.
Caterpillar Inc.
Aviācijas un kosmosa nozareBūvniecībaRažošana
Caterpillar Inc. ir globāls ražošanas uzņēmums, kas izstrādā smago tehniku un dzinējus būvniecības, ieguves rūpniecības, enerģētikas un citām infrastruktūrai vērstām nozarēm. Uzņēmuma produktu klāstā ietilpst ekskavatori, buldozeri, šarnīrveida pašizgāzēji un energosistēmas, ko papildina progresīvas tehnoloģijas un pasaules mēroga izplatītāju tīkls. Uzņēmums, kas dibināts 1925. gadā, apvieno ilggadēju rūpniecisko pieredzi ar koncentrēšanos uz produktivitātes uzlabošanu un ilgtspējīgākas tehnikas un darbības prakses attīstīšanu.
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Vakances uzņēmumā

Product Service Engineer

At Caterpillar, investigate engine and equipment integration problems, guide root-cause analysis, and help improve product serviceability. The role supports customer and dealer issues across the 0.5L–18L engine range.

USAmerikas Savienotās ValstisILIlinoisa
112 710 $ – 169 060 $ / gads
KlātienēPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuLauka inženieris

Apraksts

  • Diagnose complex engine and integration problems to support customer satisfaction.
  • Guide the assessment and technical handling of dealer and customer issues.
  • Represent customer and dealer concerns to internal engineering teams.
  • Assess product health data for IPSD’s 0.5L–18L engine range.
  • Examine newly identified and emerging issues, prepare storyboards, and share findings with product organizations.
  • Oversee hardware, software, and performance failures.
  • Set escalation priorities, collect data, contribute to root-cause investigations, and resolve customer problems across teams.
  • Troubleshoot machine problems and communicate corrective measures.
  • Improve product repair, maintenance, and serviceability.
  • Write technical specifications and service publications that explain product improvements.
  • Coach colleagues to build their technical skills.

Prasības

  • Apply customer-focused principles to develop solutions tailored to individual needs.
  • Build strong customer relationships through reliable commitments, clear communication, and openness to feedback and improvement.
  • Anticipate customer needs and work to exceed expectations.
  • Understand customer service principles and methods.
  • Teach others to deliver excellent customer service.
  • Use effective communication methods, tools, and practices.
  • Review written materials and presentations, and offer feedback and coaching.
  • Understand relevant technologies and how to apply them.
  • Develop solutions to significant technical challenges.
  • Travel domestically and internationally up to 20% of the time.
  • Pass a required drug screen.
  • Work in Mossville, Illinois.

Priekšrocības

  • Medical, dental, and vision coverage
  • Paid vacation, holidays, volunteer time, and other leave
  • 401(k) savings plans
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Health and lifestyle programs
  • Employee Assistance Program
  • Voluntary benefits and employee discounts
  • Career development opportunities
  • Incentive bonus
  • Disability benefits
  • Life insurance
  • Parental leave
  • Adoption benefits
  • Tuition reimbursement
  • Relocation assistance is unavailable

Saistītās vakances

Terumo Medical Corporation

Region Manager, Terumo Interventional Systems Sales

Terumo Medical Corporation
1001 – 5000 Darbinieki
H1B vīzas sponsorsKonsultācijasRažošanaVeselības aprūpe
USAmerikas Savienotās ValstisNJŅūdžersija
120 000 $ – 165 000 $ / gads
KlātienēPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuVadītājs

Lead medical device sales across a North Central New Jersey region, managing field teams and hospital relationships. Drive regional revenue, sales performance, and compliant promotion of Terumo Interventional Systems products.

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