AT&T ir telekomunikāciju un tehnoloģiju uzņēmums, kas patērētājiem, uzņēmumiem un publiskā sektora organizācijām nodrošina bezvadu sakaru, interneta un optiskā tīkla pakalpojumus. Uzņēmuma darbība aptver tīklu inovācijas, tostarp sadarbību, kas vērsta uz Open RAN, kā arī FirstNet sabiedriskās drošības sakarus, katastrofu seku novēršanu, patērētāju ierīces un datu privātumu. Uzņēmums pievērš uzmanību arī ilgtspējai, kultūras iekļaušanai, korporatīvajai atbildībai un sabiedriskajai politikai. Pateicoties plašam darbaspēkam un ilgai darbības vēsturei, AT&T piedāvā karjeras iespējas sakaru infrastruktūras, digitālo tehnoloģiju, klientu apkalpošanas un atbildīgu inovāciju jomā.
AT&T Associate Director, Chief of Staff
Lead operations, transformation, governance, and employee engagement for AT&T’s Hyderabad IDC while serving as Chief of Staff to the AVP. The role oversees support functions, budgets, workforce and vendor processes, and coordination across business teams.
Apraksts
- Build support structures that keep the IDC running smoothly and enable transformation.
- Lead Program Management Office and change management work.
- Strengthen employee engagement and understand engineers’ concerns and perspectives.
- Support the IDC’s progress toward greater operational maturity and business outcomes.
- Serve as Chief of Staff to the AVP, managing budgets and acting as the AVP’s delegate.
- Support alignment with CTX Agile transformation goals.
- Improve and oversee People and Culture, strategy, and execution.
- Manage operational and financial data.
- Oversee reporting on vendors, NPW, invoices, rosters, and assets.
- Develop and carry out the communication strategy.
- Follow ATS IDC governance practices and coordinate with HR, Finance, Procurement, Real Estate, Facilities, Legal, Compliance, Corporate Communications, and IT.
- Coordinate with ATS local CoP chapters and CTX-wide initiatives.
- Share effective practices and create accelerators and innovations that speed adoption.
- Support skills development, knowledge sharing, and certifications.
- Work with DIB-ERG chapters to strengthen engagement and impact.
- Lead change, workforce, vendor, financial reporting, and roster management processes.
- Develop or adopt workforce engagement strategies and support a successful return to the office.
Prasības
- At least 12 years of experience in the IT software industry.
- Experience or expertise in vendor contract management, business and operations management, and program management.
- A record of improving employee engagement and creating a positive employee experience.
- Experience working with a diverse workforce and helping build a motivated, high-performing team.
- Experience transforming processes and adapting them to organizational needs.
- Demonstrated ability to optimize performance and measure results using metrics.
- Experience or expertise managing large-scale operations and teams.
- Excellent communication skills, including public speaking and representing an organization at external forums.
- Experience or expertise leading support functions for large organizations.
- Strong interpersonal skills and the ability to work with varied personality types.
- Experience working across different workplace cultures and environments.
- Exposure to US-based clients or partners.
- Strong communication and presentation skills, with the ability to influence team members, peers, and senior leaders.
- Skills in escalation and conflict management.
- Ability to collaborate strategically, develop plans, and set priorities that meet business and technology objectives.
- Experience collaborating with US partners and other key stakeholders.
- Willingness to learn and adapt to change.
- Willingness and ability to work in the office; the role requires in-office engagement.
Priekšrocības
- Equal employment opportunity.
- Reasonable accommodations for qualified individuals with disabilities.
- Fair chance hiring process, with background checks initiated only after an offer is made.