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Zendesk
Zendesk
5 001 – 10 000 Darbuotojai
H1B vizos rėmėjasKonsultavimasLogistikaRinkodara
„Zendesk“ kuria klientų aptarnavimo ir pardavimo programinę įrangą, padedančią organizacijoms vienoje susietoje aplinkoje valdyti pokalbius, pagalbos užklausas ir santykius su klientais. Platforma apima žinutes, tiesioginius pokalbius, dirbtiniu intelektu grindžiamą automatizavimą, duomenų privatumo ir apsaugos priemones bei agento darbo erdvę, todėl komandos gali lanksčiai organizuoti aptarnavimo veiklą augdamos. „Zendesk“ taip pat teikia profesionalias paslaugas ir mokymosi išteklius, o tarp jos deklaruojamų prioritetų yra individualizuotas bendravimas su klientais, integruotos darbo eigos, įvairovė ir įtrauktis bei tvarumas.
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Darbai įmonėje

Senior Machine Learning Engineer, AI Agents

Advance AI agent planning, memory, evaluation, and safety for Zendesk’s customer service resolution platform. Build reinforcement learning systems using production trajectories.

AUAustralijaHibridinisVisas etatasVyresnysis specialistasPrivaloma Kalba: anglųMašininio mokymosi inžinierius
PythonPyTorch

Aprašymas

  • Design memory structures and autonomous learning methods for AI agents.
  • Improve agent architecture through ambiguous goal decomposition, memory tier management, selective skill acquisition, and A2A-based multi-agent delegation.
  • Build customer service agent models with reinforcement learning on production trajectories.
  • Lead reinforcement learning infrastructure, including reward curricula, rollout systems, and feedback loops.
  • Develop multi-turn evaluations and automated trajectory analysis.
  • Add CI quality gates and regression detection to prevent deployments when agent performance declines.
  • Implement enterprise guardrails with supervisor patterns, capability-based access controls, and output validation.
  • Collaborate with colleagues in Zendesk’s hybrid work environment.

Reikalavimai

  • At least five years of experience building production machine learning or AI systems.
  • Practical experience with agent architectures, including planning, tool dispatch, memory, and error recovery.
  • Strong evaluation judgment and experience creating internal evaluations.
  • Fluency in Python and PyTorch.
  • Familiarity with at least one agent framework.
  • Sound judgment about when to build custom solutions.
  • Reinforcement learning experience or substantial expertise with language models is optional; relevant areas include reward shaping, online and offline tradeoffs, and using reward hacking as a diagnostic signal.

Privalumai

  • Hybrid work with the flexibility to work remotely for part of the week.
  • An inclusive workplace.
  • Reasonable accommodations for applicants with disabilities and disabled veterans.

Susiję darbai

Titan Wealth Holdings

Regional Client Services Manager

Titan Wealth Holdings
201 – 500 Darbuotojai
Kvalifikuoto darbuotojo vizos rėmėjasDraudimasFinansaiKonsultavimas
GBJungtinė KaralystėHibridinisVisas etatasJaunesnysis specialistasVidutinis lygisDiplomas nebūtinasPrivaloma Kalba: anglųKlientų aptarnavimo atstovasKlientų ryšių paslaugos

Lead regional client service teams at Titan Wealth, a UK wealth management business. Oversee managers, operations, compliance and service improvements across multiple offices.

Atidaryti
Philips

Clinical Study Manager, Medical Devices — Pennsylvania Remote

Philips
H1B vizos rėmėjasBiotechnologijaSveikatos draudimasSveikatos priežiūra
USJungtinės ValstijosPAPensilvanija
102 000 $ – 162 000 $ / metai
NuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlinikiniai tyrimai
Google Cloud Platform

Lead compliant medical device clinical studies for Philips, coordinating sites, documentation, data quality, budgets, and regulatory readiness. This remote role requires local proximity to Pittsburgh, Pennsylvania.

Atidaryti
University of Wisconsin-Madison

Clinical Operations Coordinator, Emergency Medicine

University of Wisconsin-Madison
ŠvietimasVyriausybė
USJungtinės ValstijosWIViskonsinas
60 000 $ / metai
HibridinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlinikinės operacijos

Coordinate clinical scheduling, quality initiatives, reporting, and administrative workflows for UW–Madison Emergency Medicine. Support emergency care teams by organizing resources, tracking projects, and coordinating departmental operations.

Atidaryti