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Five Star Solutions
Five Star Solutions
1 001 – 5 000 Darbuotojai
DraudimasKelionėsSveikatos priežiūra
„Five Star Solutions“ teikia užsakomojo klientų aptarnavimo ir kontaktų centro paslaugas organizacijoms, kurioms reikalingos lanksčiai plečiamos ir saugios pagalbos operacijos. Įmonės komandos derina patyrusius klientų aptarnavimo specialistus, klientų patirties technologijas ir išmanųjį automatizavimą, kad teiktų klientų aptarnavimo, techninės pagalbos, iškvietimų koordinavimo, duomenų suvedimo, veiklos tęstinumo ir dirbtiniu intelektu pagrįsto savitarnos sprendimo paslaugas. Įmonė aptarnauja sveikatos priežiūros, finansinių technologijų, mažmeninės prekybos, kelionių, viešojo sektoriaus ir draudimo sričių klientus, taikydama vietinio, artimojo regiono ir užsienio paslaugų teikimo modelius bei reguliuojamai aplinkai pritaikytus darbo procesus, įskaitant su SOC 2, PCI ir HIPAA suderintas operacijas.
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Remote Patient Billing Representative

Help patients understand healthcare bills and payments by handling insurance verification, claims questions, and payment plans. Use billing and EMR systems to provide accurate, compliant support.

USJungtinės ValstijosALAlabamaFLFloridaIDAidahasIAAjovaKSKanzasasLALuizianaMIMičiganasMSMisisipėMOMisūrisNENebraskaNVNevadaNCŠiaurės KarolinaNDŠiaurės DakotaOHOhajasOKOklahomaPAPensilvanijaSCPietų KarolinaSDPietų DakotaTNTenesisTXTeksasasUTJutaVAVirdžinijaWVVakarų VirdžinijaWIViskonsinasWYVajomingas
15 $ / valanda
NuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųSąskaitų išrašymo specialistas

Aprašymas

  • Process patient payments by phone in line with financial responsibility policies
  • Set up and maintain patient payment plans
  • Keep transactions, records, and data accurate
  • Explain claim notes, account balances, and billing outcomes to patients
  • Verify, review, and update insurance details
  • Update insurance records in the EMR and resubmit pending or corrected claims
  • Explain benefits coordination, deductibles, coinsurance, copays, filing deadlines, and claim denials to patients
  • Spot billing discrepancies and work with internal teams to resolve them
  • Review account histories to find the source of billing or payment concerns
  • Recommend next steps and resolutions that follow company policies
  • Work with billing systems, EMR platforms, and reference tools
  • Use multiple systems at once while assisting patients
  • Follow documentation, privacy, security, and HIPAA rules
  • Be available and follow the assigned work schedule
  • Complete required client training and take part in additional and cross-training
  • Deliver professional, accountable, empathetic, patient-focused service

Reikalavimai

  • Customer service or call center experience is required
  • Healthcare billing, insurance, or claims experience is strongly preferred
  • Payment processing or financial transaction experience is preferred
  • High school diploma or GED is required
  • Technical proficiency with EMR systems and standard computer applications
  • Ability to work independently in a remote or virtual setting
  • English speaking, reading, writing, and comprehension skills
  • Background check, as required by applicable law
  • Strong verbal and written communication skills
  • Analytical problem-solving skills and close attention to detail
  • Sound understanding of healthcare billing and insurance concepts
  • Ability to explain complex billing details in clear, patient-friendly language
  • Comfort using multiple systems and tools at the same time
  • Organized, self-directed, collaborative approach to work

Privalumai

  • Starting pay is $15 per hour, with an extra $1 per hour for night and weekend shifts
  • Paid training, typically lasting two weeks
  • Full-time schedule of 40 hours per week
  • Eligible for benefits on the first day of the month after 60 days

Susiję darbai

Terumo Medical Corporation

Territory Manager, Interventional Systems — Philadelphia

Terumo Medical Corporation
1 001 – 5 000 Darbuotojai
H1B vizos rėmėjasGamybaKonsultavimasSveikatos priežiūra
USJungtinės ValstijosPAPensilvanija
50 000 $ – 65 000 $ / metai
Darbas vietojeVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų vadybininkasPardavimai

Lead sales of Terumo Interventional Systems devices to hospitals and outpatient facilities in the Philadelphia area. Build accounts, support procedures, educate clinicians, and meet territory sales goals.

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