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YKK
YKK
Kvalifikuoto darbuotojo vizos rėmėjasDrabužiaiGamybaMada
YKK makes fastening products used across apparel, protective equipment, medical products and furnishings. Its range includes zippers, hook-and-loop fasteners, snaps, buttons and plastic buckles. The company also frames its manufacturing around social and environmental responsibility, with a stated goal of reaching net zero by 2050. For job seekers, YKK’s profile spans manufacturing and the fashion and apparel sectors.
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Darbai įmonėje

Customer Support Representative – Atlanta, Onsite

Process customer orders and resolve delivery questions for YKK’s fastening products business. Work with sales, planning, and manufacturing teams in Atlanta.

USJungtinės ValstijosDarbas vietojeVisas etatasJaunesnysis specialistasVidutinis lygisDiplomas nebūtinasPrivaloma Kalba: anglųKlientų aptarnavimas

Aprašymas

  • Handle customer orders received by phone, email, fax, web, and EDI.
  • Enter orders into the system and monitor progress to support on-time delivery.
  • Answer questions about product availability, shipping, and delivery schedules.
  • Work with Sales, Planning, and Manufacturing to resolve customer issues.
  • Monitor open orders, backorders, and purchase orders.
  • Keep accurate records and handle routine office tasks.
  • Follow YKK standards for environmental practices, quality, health and safety, and confidentiality.
  • Complete other general office tasks as assigned.
  • Act as the primary link between customers and internal teams.
  • Support a smooth customer experience from order placement through delivery.
  • This position has no direct supervisory duties.

Reikalavimai

  • High school diploma or GED.
  • Two to five years of customer service experience; manufacturing or B2B experience is preferred.
  • Proficiency with Microsoft Office.
  • Strong communication and problem-solving abilities.
  • Ability to manage multiple tasks and work independently with limited supervision.
  • Reliable, predictable attendance.
  • Ability to occasionally lift or move up to 20 pounds.
  • Ability to occasionally stand, walk, sit, reach, stoop, kneel, crouch, or crawl.
  • Close vision and ability to adjust focus.
  • Ability to wear required safety protective equipment at the appropriate times and in designated environments.

Privalumai

  • YKK is an equal opportunity employer.
  • YKK is committed to maintaining a safe workplace.
  • The workplace is free of smoke and smokeless tobacco products.
  • Illegal drugs and the misuse of legal drugs or alcohol are not tolerated in the workplace.
  • Safety protective equipment is provided or required as part of the safety program.

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