Manhattan WMOS Engineer
ShyftLabs
Support Manhattan WMOS implementations and operations as a WMS Engineer at ShyftLabs. ShyftLabs builds data products and digital solutions for Fortune 500 companies.
Atidaryti
„Atento“ padeda organizacijoms pertvarkyti klientų aptarnavimo veiklą teikdama verslo transformacijos išorinių paslaugų (BTO) paslaugas. Remdamasi tradiciniu BPO modeliu, įmonė derina klientų įtraukimą, analitiką, automatizavimą, dirbtinį intelektą ir kognityvines technologijas bei kibernetinį saugumą, kad pagerintų veiklos rezultatus, konkurencingumą ir bendrą nuosavybės kainą. Jos veikla apima finansines paslaugas, telekomunikacijas, mažmeninę prekybą, komunalines paslaugas, sveikatos priežiūrą, automobilių pramonę, žiniasklaidą, kelionių ir svetingumo sektorių bei švietimą. Darbą papildo „Lean Six Sigma“ ir dizaino mąstymo metodikos.
Bilingual Customer Support Specialist – Salvador, Brazil (Onsite)
Provide chat and voice support in Portuguese and Spanish to Brazilian and Mexican customers of Lalamove’s delivery platform. Record customer interactions and service requests in support systems.
Aprašymas
- Assess customer needs and resolve issues according to product and service procedures
- Manage a range of situations during customer interactions
- Record customer details and process service requests in internal systems
- Assist customers through chat and occasional phone calls
- Communicate clearly and consistently across every customer contact
Reikalavimai
- Be at least 18 years old
- Hold a high school diploma
- Have intermediate Spanish proficiency
- Have basic computer skills, including Microsoft Word, Microsoft Excel, and typing
- Provide all documentation required for hiring
- Be available to work flexible hours
- Demonstrate strong spoken and written communication
- Effectively manage multiple demands
- Live near or have convenient access to the Atento Cabula Unit
Privalumai
- Transportation allowance
- Meal or food allowance
- Life insurance
- Funeral assistance
- Childcare assistance or support for children with disabilities
- School transportation assistance for children up to 3 years and 8 months
- Employee product discounts
- Dental insurance
- Telemedicine plan
- Bullla Saúde & Crédito benefits, including pharmacy and store discounts, installment credit, and salary advances
- Career development plan
- Gym and sports activity discounts
- Pet insurance plan
- Educational Partnership Program discounts on continuing education, undergraduate and graduate programs, vocational training, language courses, basic education, and preschool
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Atidaryti