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Paysend
Paysend
201 – 500 Darbuotojai
Kvalifikuoto darbuotojo vizos rėmėjasB2CElektroninė prekybaFintech
„Paysend“ yra finansinių technologijų įmonė, siekianti supaprastinti tarptautinius pinigų pervedimus privatiems asmenims ir įmonėms. Jos platforma palaiko tarpvalstybinius mokėjimus į korteles ir banko sąskaitas, o mobilioji programėlė padeda klientams valdyti pervedimus, stebėti mokėjimų veiklą ir atlikti kasdienes finansines operacijas įvairiose rinkose.
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Application Support Analyst, Philippines (Remote)

Support Paysend’s global payment infrastructure by monitoring transaction flows, investigating incidents, and maintaining reliable payment services. Manage releases, partner integrations, reconciliations, and operational issues across B2C and Enterprise products.

PHFilipinaiNuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųPagalbos inžinierius
DebesijaGrafanaLinuxOracleSQL

Aprašymas

  • Use Oracle SQL, Postman, and OpenSearch to analyze and manage end-to-end payment transaction flows
  • Maintain critical payment services while tracking applicable SLA windows
  • Monitor platform health through Grafana and related observability tools
  • Lead incident response, investigate root causes, and document incident reports
  • Bring cross-functional teams together to drive incidents through resolution
  • Process transactions requiring manual parsing
  • Investigate payouts or funding remaining pending for more than three days, updating statuses or escalating when necessary
  • Work with partners and banks to resolve processing problems, file-loading discrepancies, and reporting corrections
  • Diagnose SAR reconciliation problems involving unmatched transactions, missing or duplicated report data, and platform mismatches
  • Plan, execute, and roll back service releases
  • Confirm system health and performance metrics after releases
  • Provide application support for both B2C and Enterprise product lines

Reikalavimai

  • A problem-solving approach and the initiative to investigate unfamiliar issues and define solutions independently
  • Hands-on SQL experience for querying data
  • Experience using Postman to interpret API documentation and troubleshoot partner integrations
  • Foundational knowledge of Linux, networking, or cloud administration
  • The ability to handle multiple time-sensitive incidents within strict SLA windows
  • Experience working with external organizations such as banks, PSPs, and payment processors
  • Experience partnering with Engineering, Settlement, Customer Support, and other internal stakeholders
  • Basic programming ability for reading code, running scripts, or examining data payloads
  • Strong written and spoken English communication skills
  • Direct experience using OpenSearch for log and transaction analysis
  • Practical familiarity with Slack, Google Workspace, Jira, and Confluence
  • Knowledge of financial operations, payment lifecycles, and fundamental fintech terminology
  • A bachelor’s degree in Computer Science, Information Systems, or a related operational discipline

Privalumai

  • Scope to learn, build skills, take on fresh challenges, and progress across functions and regions
  • The autonomy to take ownership, make decisions, and deliver measurable impact
  • The opportunity to shape solutions, question established practices, and see outcomes directly
  • A chance to work with skilled colleagues across varied backgrounds and disciplines
  • An environment that supports experimentation, adapts to change, and values ongoing improvement
  • The opportunity to help develop products and services used by millions of customers worldwide

Susiję darbai

TÜV TRUST IT Unternehmensgruppe TÜV AUSTRIA

Junior Security Auditor, Electronic Identities and Trust Services

TÜV TRUST IT Unternehmensgruppe TÜV AUSTRIA
51 – 200 Darbuotojai
AtitiktisĮmonėKibernetinis saugumas
DEVokietijaHibridinisVisas etatasJaunesnysis specialistasPrivaloma Kalba: vokiečiųPrivaloma Kalba: anglųAtitiktis

Advise on and audit electronic identities and trust services for TÜV’s information security certification work. Assess security controls, report findings, and coordinate complex compliance projects.

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