Luzern eCommerce тұтыну тауарлары брендтерінің маркетплейстер, бөлшек сауда медиасы және тікелей тұтынушыға сату арналары арқылы өсуіне көмектеседі. Компания ұсынатын басқарылатын қызметтерге Amazon, eBay және Zalando сияқты платформалардағы маркетплейс операциялары; әлеуметтік сауда; D2C веб-дүкендерін іске қосу; Amazon Ads және DSP; контент; тапсырыстарды орындау және логистика; Merchant-of-Record қызметтері және кең ауқымды электрондық коммерция операциялары кіреді. Компания бұл қызметтерді меншікті жасанды интеллект технологиясымен ұштастырып, өзінің коммерциялық мүдделерін клиенттерінің мүдделерімен сәйкестендіруге бағытталған консигнация және ортақ табыс моделін қолданады. Luzern eCommerce 40-тан астам елде жұмыс істейді және Дублин, Лондон және Барселонада кеңселері бар.
Senior eCommerce Acceleration Manager
Lead key client accounts and account managers, guiding marketplace and direct-to-consumer eCommerce execution. Drive growth for consumer brands across Amazon, webstores, and social platforms.
Сипаттама
- Act as the main contact for high-value clients
- Build and strengthen relationships with key accounts
- Lead account managers as a senior member of the eCommerce Acceleration team
- Coach direct reports on best practices, process improvements, and strong execution
- Understand client strategies and stakeholder priorities, and find growth opportunities in key accounts
- Coordinate daily account manager work to deliver clients’ marketplace and direct-to-consumer goals
- Offer strategic guidance to the manager and Senior Leadership Team
- Balance the needs of several clients with internal priorities
- Meet account sales targets and identify risks and opportunities
- Support key accounts across the eCommerce lifecycle, including marketplace and direct-to-consumer content and pricing, order processing, inventory, and customer service
- Work with eCommerce Operations and Marketing on promotions and product launches
- Encourage knowledge-sharing among eCommerce Acceleration Managers and Executives
- Develop trusted relationships with key stakeholders and executive sponsors
Талаптар
- At least five years of senior-level account management experience, with substantial industry experience
- Strong leadership and management abilities
- Excellent spoken and written communication skills
- Experienced presentation skills
- Bachelor’s degree in business, marketing, or sciences
- Ability to think strategically, attend to detail, add value for clients, and support the team
- Strong attention to detail
- Ability to manage and prioritise multiple client needs
- Ability to delegate effectively to internal teams and manage client expectations
- Strong interpersonal and communication abilities
- Strong analytical skills
- Ability to assess data and draw useful insights
- Proficiency with MS Office
- Marketplace sales experience, such as selling on Amazon or eBay, is desirable
- Direct-to-consumer eCommerce experience is desirable
- Amazon Vendor management experience is desirable
- Amazon Marketing experience is desirable
Артықшылықтар
- Salary package with benefits
- Competitive annual leave
- Flexible working arrangements
- Learning and development programs
- Inclusive, collaborative workplace with a social atmosphere
- Employee Assistance Programme (EAP)
- Company-sponsored quarterly social events