Luzern eCommerce मार्केटप्लेस, रिटेल मीडिया और डायरेक्ट-टू-कंज्यूमर चैनलों के माध्यम से उपभोक्ता ब्रांडों को बढ़ने में मदद करती है। इसकी प्रबंधित सेवाओं में Amazon, eBay और Zalando जैसे प्लेटफ़ॉर्मों पर मार्केटप्लेस संचालन; सोशल कॉमर्स; D2C वेबस्टोर लॉन्च; Amazon Ads और DSP; कंटेंट; फुलफिलमेंट और लॉजिस्टिक्स; Merchant-of-Record सेवाएँ; तथा व्यापक ई-कॉमर्स संचालन शामिल हैं। कंपनी इन सेवाओं को अपनी स्वामित्व वाली AI तकनीक के साथ जोड़ती है और कंसाइनमेंट तथा साझा-सफलता मॉडल का उपयोग करती है, जिसका उद्देश्य अपने व्यावसायिक हितों को ग्राहकों के हितों के अनुरूप बनाना है। Luzern eCommerce 40 से अधिक देशों में संचालित होती है और इसके कार्यालय डबलिन, लंदन तथा बार्सिलोना में हैं।
Senior eCommerce Acceleration Manager
Lead key client accounts and account managers, guiding marketplace and direct-to-consumer eCommerce execution. Drive growth for consumer brands across Amazon, webstores, and social platforms.
विवरण
- Act as the main contact for high-value clients
- Build and strengthen relationships with key accounts
- Lead account managers as a senior member of the eCommerce Acceleration team
- Coach direct reports on best practices, process improvements, and strong execution
- Understand client strategies and stakeholder priorities, and find growth opportunities in key accounts
- Coordinate daily account manager work to deliver clients’ marketplace and direct-to-consumer goals
- Offer strategic guidance to the manager and Senior Leadership Team
- Balance the needs of several clients with internal priorities
- Meet account sales targets and identify risks and opportunities
- Support key accounts across the eCommerce lifecycle, including marketplace and direct-to-consumer content and pricing, order processing, inventory, and customer service
- Work with eCommerce Operations and Marketing on promotions and product launches
- Encourage knowledge-sharing among eCommerce Acceleration Managers and Executives
- Develop trusted relationships with key stakeholders and executive sponsors
आवश्यकताएँ
- At least five years of senior-level account management experience, with substantial industry experience
- Strong leadership and management abilities
- Excellent spoken and written communication skills
- Experienced presentation skills
- Bachelor’s degree in business, marketing, or sciences
- Ability to think strategically, attend to detail, add value for clients, and support the team
- Strong attention to detail
- Ability to manage and prioritise multiple client needs
- Ability to delegate effectively to internal teams and manage client expectations
- Strong interpersonal and communication abilities
- Strong analytical skills
- Ability to assess data and draw useful insights
- Proficiency with MS Office
- Marketplace sales experience, such as selling on Amazon or eBay, is desirable
- Direct-to-consumer eCommerce experience is desirable
- Amazon Vendor management experience is desirable
- Amazon Marketing experience is desirable
लाभ
- Salary package with benefits
- Competitive annual leave
- Flexible working arrangements
- Learning and development programs
- Inclusive, collaborative workplace with a social atmosphere
- Employee Assistance Programme (EAP)
- Company-sponsored quarterly social events