Henry Schein
Henry Schein
Henry Schein — заманауи медициналық тәжірибелердің жұмысын қолдауға арналған өнімдер мен қызметтерді ұсынатын, медициналық және стоматологиялық қызмет көрсетушілерге қызмет ететін жаһандық денсаулық сақтау компаниясы. Оның ұсыныстары медициналық ұйымдарды басқаруға арналған бағдарламалық жасақтаманы, ірі жабдықтарды және технологиялық қызметтерді қамтиды. Компания денсаулық сақтау саласындағы тәжірибесін операциялық және цифрлық шешімдермен ұштастырады. 1932 жылы құрылған Henry Schein жаһандық операцияларын инновациялар мен стратегиялық кеңею арқылы дамытуды жалғастырып, денсаулықты жақсартуға және медициналық көмекке қолжетімділікті кеңейтуге бағыт ұстанады.

Head of Operations in Barcelona (Hybrid)

Lead a 40–50-person operations organization covering SaaS support, customer onboarding, go-live delivery, and operational governance in Barcelona. Drive automation, AI adoption, performance improvement, and scalable transformation.

Сипаттама

  • Lead a 40–50-person team spanning Application Support, Customer Onboarding and Go-Live, and operational governance
  • Establish clear operational structures, ownership, and accountability
  • Track and improve SLAs, KPIs, and overall service quality
  • Manage resource allocation and workload planning
  • Move support toward a predictive, performance-led operating model
  • Document, standardize, and improve operational workflows
  • Remove inefficiencies and minimize manual work
  • Develop scalable processes suited to a SaaS environment
  • Strengthen KPI ownership and reporting practices
  • Find automation opportunities across support and onboarding
  • Advance AI-enabled tools and establish measures for their effectiveness
  • Help teams adapt their responsibilities as technology evolves
  • Manage experienced team leaders and support cultural change
  • Explain organizational changes clearly and constructively
  • Foster engagement through results, ownership, and continuous improvement
  • Coordinate effectively across Operations, Product and Engineering, Sales, and HR
  • Lead transformation initiatives focused on measurable results, structure, and sustainable scale

Талаптар

  • Track record managing a team of approximately 40–50 people
  • Experience running an ITIL-based Service Desk operation
  • Background in SaaS implementation, customer onboarding, and go-live delivery
  • Knowledge of operational governance, internal processes, SLAs, KPIs, and service quality
  • Experience with resource allocation and workload planning
  • Experience documenting, standardizing, optimizing, and scaling operational workflows
  • Experience applying automation and AI tools, including intelligent ticketing, knowledge automation, and predictive insights
  • Experience managing team leaders and guiding organizational change
  • Ability to work across Operations, Product and Engineering, Sales, and HR

Ұқсас жұмыс орындары

Portless

Senior Controller

Portless

Lead accounting across Portless’s cross-border fulfillment business, overseeing the close, audit, billing, and cash management. Build scalable finance controls and develop a distributed accounting team.

Ашу
Visa

Senior Data Scientist, AML and Sanctions Screening

Visa

Develop and refine Visa’s anti-money laundering and sanctions screening models using machine learning and fuzzy matching. Improve detection quality and reduce false positives in global payments compliance.

Ашу
NatWest Group

Principal AI Engineer, UCX Platform (VP)

NatWest Group

Lead the design of secure, scalable AI and software platforms for a banking organization. Guide architecture, automation, DevOps, and agentic AI engineering across platform teams.

Ашу
WADE Group

Senior AI Engineer, Mabriq

WADE Group
1 – 10 Қызметкерлер
SaaSКонсалтингМаркетинг

Build intelligent applications, AI agents, and data-driven solutions at Mabriq, a data and AI consultancy. The role focuses on Azure, Microsoft Foundry, RAG, backend development, and cloud platforms.

Ашу
AbbVie

National MSL Director, Gastroenterology at AbbVie

AbbVie

Lead AbbVie’s U.S. immunology field medical strategy and MSL teams. Oversee training, compliance, budgets, and alignment with clinical programs.

Ашу
General Dynamics Information Technology

Senior AI Engineer and Architect

General Dynamics Information Technology

Lead AI, machine learning, and large language model architecture for General Dynamics Information Technology’s government, defense, and intelligence missions. Take solutions from proof of concept to production across complex operational settings.

Ашу
Lyra Health

Vice President of Global Accounting at Lyra Health

Lyra Health

Lead Lyra Health’s global accounting organization as it prepares for public-company reporting. Oversee financial reporting, SOX controls, treasury, automation, and accounting transformation.

Ашу
Maker Lab

Senior AI Lead, Insights — Maker Lab (Singapore, Hybrid)

Maker Lab

Lead agentic AI, predictive intelligence, and governance initiatives for Maker Lab’s marketing teams across JAPAC. Advise executives and mentor senior AI specialists.

Ашу
EY

EY Associate Director, Global Service Lines Finance

EY

Advise EY Service Line CFOs on financial planning, forecasting and performance insights. Support strategic decisions across Assurance, Consulting, Strategy and Transactions, and Tax.

Ашу
NatWest Group

Principal Engineer, AI and UCX Platform, VP

NatWest Group

Design secure, scalable AI solutions for NatWest’s banking platforms. Lead architecture, automation, DevOps and agentic AI engineering.

Ашу