Ardent Mills
Ardent Mills
Ardent Mills — ұн, қоспалар, аралас өнімдер және астық негізіндегі басқа да ингредиенттерге маманданған Солтүстік Америкадағы азық-түлік өндірісі және ауыл шаруашылығы компаниясы. Штаб-пәтері Колорадо штатының Денвер қаласында орналасқан компания Америка Құрама Штаттары, Канада және Пуэрто-Рикода 40-тан астам диірменді басқарады және сертификатталған диірмен ісі, өндіріс, азық-түлік қауіпсіздігі, өнім әзірлеу және операциялар сияқты бағыттарда 2 000-нан астам адамды жұмыспен қамтиды. Компания желісі бойынша инновацияны, қауіпсіздікті және тұрақты тәжірибелерді дамыта отырып, сенімді әрі құнарлы астық шешімдеріне назар аударады.

Customer Service Representative – Denver Hybrid

Manage customer orders, service issues, and demand for Ardent Mills, a flour and ingredient producer. This hybrid Denver role requires in-office work on Tuesdays and Wednesdays.

Сипаттама

  • Act as the primary link between Ardent Mills customers and internal teams.
  • Build and maintain relationships with an assigned group of customers.
  • Represent customer needs across the business.
  • Enter orders accurately, apply contracts, and confirm pricing.
  • Request orders based on customer trends and inventory levels.
  • Coordinate with mill schedulers, transportation, sales, and supply chain to meet customer expectations.
  • Engage with customers daily or weekly and provide prompt, professional service.
  • Gather and maintain customer insights and share relevant information with the business.
  • Resolve customer issues and work with involved teams to determine appropriate responses.
  • Use the Incident Management Process to track customer relationships and share relevant updates across the organization.
  • Monitor and communicate near-term changes in customer demand, escalating when needed.
  • Perform work reliably and with integrity, following compliance and safety practices while supporting environmental responsibility and efficiency.

Талаптар

  • Bachelor’s degree or at least three years of customer service experience.
  • Preferred: Customer service experience with order entry and customer relationship management.
  • Preferred: Working knowledge of Microsoft GP or another ERP system.
  • Preferred: Experience in logistics or transportation.
  • Ability to investigate details and solve problems.
  • Ability to manage competing priorities and multitask in a fast-paced setting.
  • Ability to produce accurate work efficiently.
  • Willingness to set a positive example, support team engagement, and influence others constructively.
  • Proficiency with Microsoft Office, including Outlook, Excel, and Word.
  • Strong verbal and written communication skills.
  • Spanish bilingual ability is preferred but not required.
  • Availability for occasional evening and weekend after-hours coverage.
  • Ability to work at the assigned office two days per week, Tuesday and Wednesday, except while traveling for business.

Артықшылықтар

  • Medical, dental, and vision coverage
  • Health and dependent care savings accounts
  • Life and disability programs
  • Optional benefit programs
  • Company wellness programs
  • Retirement savings plan with company match
  • Employee and family assistance program (EAP)
  • Paid time off and holidays
  • Employee recognition and rewards program (RAVE)
  • Annual incentive bonus with a 5% target
  • Shift differential for eligible employees working outside standard business hours

Ұқсас жұмыс орындары

Toast

Customer Care Tax Manager II at Toast (Hybrid, United States)

Toast

Lead Toast’s payroll tax support team, guiding customers through tax preparation, filing, and recovery. Focus on agent development, compliance, service quality, and customer outcomes.

Ашу
TerminixSIS India

Senior Customer Experience Planning Specialist

TerminixSIS India

Plan and optimize routes, territories, and service schedules for Rentokil pest-control branches across North America. Coordinate with branch and regional teams to support efficient service delivery and financial plans.

Ашу
Frontier Airlines

Senior Director of Airport Customer Service Operations

Frontier Airlines

Lead Frontier Airlines’ airport customer service and station operations, with responsibility for teams, safety, baggage handling and on-time performance. Oversee budgets, regulatory coordination and leadership development.

Ашу
Continental Finance Company

Senior Infrastructure Support Specialist

Continental Finance Company

Support secure, reliable infrastructure across on-premises and cloud environments for a financial technology company serving credit-card consumers. The role covers enterprise networking, VPNs, and AWS networking.

Ашу
CSC

Customer Experience Manager

CSC

Lead customer research, journey design, and measurable experience improvements at CSC, a global business, legal, and financial services company.

Ашу