ASAPP
ASAPP
ASAPP корпоративтік байланыс орталықтарына арналған генеративті жасанды интеллект бағдарламалық жасақтамасын әзірлейді. Оның платформасына күрделі клиенттік өзара әрекеттесулерді қолдайтын және автоматтандыратын GenerativeAgent™, сондай-ақ сөйлеу аналитикасы, өзіне-өзі қызмет көрсету туралы түсініктер және сапаны басқару құралдары кіреді. Байланыс орталығы командаларына нақты уақыт режимінде көмек көрсетуге, сөйлесулерді талдауға және қызмет көрсету үдерістерін жақсартуға көмектесе отырып, ASAPP операциялық тиімділікті арттыруға, клиент тәжірибесін нығайтуға және агенттерге ауқымды түрде қолдау көрсетуге назар аударады. Компания жасанды интеллект, SaaS және корпоративтік технологиялар салаларында жұмыс істейді әрі жасанды интеллектіні клиенттерге қызмет көрсету операцияларында қолдануға қызығушылық танытатын мамандар үшін қолайлы орта ұсынады.

Business Insights Analyst, Argentina Remote

Analyze generative AI deployments and conversational data at ASAPP to uncover customer-growth opportunities. Produce forecasts, performance insights, and strategic recommendations that help clients and internal teams maximize platform value.

Сипаттама

  • Analyze large-scale generative AI deployments
  • Translate conversational data into actionable growth opportunities
  • Develop clear narratives explaining performance and business impact
  • Support Customer Success and Strategy teams with client requests beyond standard deliverables
  • Prioritize and fulfill ad hoc requests from internal and external stakeholders
  • Measure client performance using operational metrics and customer experience indicators
  • Work with Customer Success Managers on account strategy, forecasting, and technology impact analysis
  • Develop innovative approaches to analyzing data at scale
  • Partner with Customer Success, Engineering, and Product teams to deliver strategic insights and increase customer value

Талаптар

  • Bachelor’s degree in Business, Economics, Data Science, Mathematics, Computer Science, Statistics, or a related field, or equivalent professional experience
  • At least two years of experience in consulting, business intelligence, data analytics, or a comparable role
  • Ability to connect analytical findings with business drivers
  • Experience communicating with clients or other stakeholders
  • Ability to manage priorities across competing requirements
  • Advanced SQL skills, including writing new queries and interpreting existing ones
  • Ability to create persuasive PowerPoint or Google Slides presentations for cross-functional audiences
  • Strong written and verbal communication skills
  • Experience using data visualization or analytics tools
  • Experience applying large language models to analytical work
  • Hands-on experience analyzing customer behavior

Артықшылықтар

  • Competitive compensation
  • Stock options
  • Family-group healthcare coverage
  • Mac equipment
  • USD 150 per month in flexible benefits
  • Three weeks of vacation
  • English lessons

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