Amadeus is a global travel technology company serving airlines, airports, border authorities, travel sellers, corporate travel teams, and hospitality providers. Its cloud-based software and IT solutions support reservations, passenger services, travel operations, payments, and analytics, helping connect organizations across the travel ecosystem. The company combines SaaS platforms, enterprise integrations, travel intelligence, and scalable technology for the travel and tourism industry.
Senior Sales and Account Manager, Airports and Borders – Latin America and Caribbean
Lead enterprise sales and account growth for Amadeus airport and border technology across Latin America and the Caribbean, with emphasis on Caribbean markets. Manage strategic relationships, tenders, negotiations, proposals, pipeline development, and regional forecasting.
Description
- Expand the Airports and Borders business across Latin America and the Caribbean, prioritizing Caribbean markets
- Create and deliver the territory strategy
- Grow new and existing accounts through consultative sales
- Translate airport and border-authority priorities into suitable technology solutions and measurable business value
- Establish trusted partnerships with senior commercial, operational, and technical stakeholders
- Manage complex sales processes, including tenders and commercial negotiations
- Coordinate with solution, product, delivery, and commercial teams to prepare proposals
- Ensure an effective transition from contract award to delivery
- Maintain accurate pipeline data and dependable forecasts
- Grow assigned small and medium-sized customer accounts
- Track customer satisfaction, uncover opportunities, and recommend ways to improve profitability and efficiency
- Clarify the requirements and expectations of existing customers
- Ensure product launches, enhancements, and solutions are delivered within agreed timelines
- Track and manage business costs
Requirements
- 10 or more years of relevant experience in Airports IT, Border Control IT, or related technology and solution sales
- Demonstrated success developing accounts and closing complex enterprise deals
- Proven ability to engage and influence senior stakeholders
- Skill in converting customer needs into persuasive business value
- Experience negotiating commercial agreements across multi-party sales cycles
- Strong capabilities in territory planning, opportunity qualification, and forecasting
- Ability to work autonomously while collaborating effectively across teams
- Strong English communication skills
- Willingness and ability to travel throughout the region
- Experience serving Caribbean markets and airport or border-authority customers is advantageous
- Spanish and/or French language skills are advantageous
- Bachelor’s degree in business, marketing, engineering, information technology, or a related discipline, or equivalent relevant experience recommended
Benefits
- Remuneration package comprising salary, bonus, equity, and benefits
- Training provided on the job
- Structured learning opportunities
- Collaborative and supportive workplace
- Professional learning and development opportunities
- Diverse and inclusive community