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INTEGRIS Health
INTEGRIS Health
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INTEGRIS Health is an Oklahoma-owned health care system serving communities across the state through hospitals, rehabilitation centers, physician clinics, mental health facilities, urgent care locations, home health agencies, fitness centers, and independent living communities. Its work brings together a broad network of health care professionals focused on helping Oklahoma families live healthier lives through compassionate, quality care. The organization also offers career opportunities across a wide range of health care disciplines and support functions.
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Senior Patient Accounting Specialist, Physician Billing

Resolve physician billing denials, appeals, and reimbursement issues as a senior patient accounting specialist at INTEGRIS Health, Oklahoma’s largest not-for-profit health system.

USUnited StatesOKOklahomaHybridFull-timeSeniorEnglish RequiredAccounting Manager

Description

  • Handle complex billing transactions, including transplant cases, payer audits, withholds, and data from multiple sources.
  • Investigate denied, underpaid, and overpaid claims, and manage appeals.
  • Maintain relationships with third-party payers and address inquiries, complaints, and correspondence about denials, appeals, payments, and audits.
  • Process payment files and claims, collect insurance, and enter physician charges as needed.
  • Manage audit and denial appeals from intake and assessment through documentation, tracking, response, and resolution.
  • Check payer files for accuracy and keep documentation current.
  • Research claims, records, best practices, and policy changes.
  • Communicate accurately with internal teams and external parties.
  • Partner with internal departments and external organizations to resolve complex accounts.
  • Track payer issues, underpayments, banking errors, and payment trends.
  • Prepare, maintain, support, and submit reports.
  • Make complex decisions independently within the position’s scope.
  • Contribute to service, process, and quality improvement efforts.
  • Advise management on revenue opportunities and payer standards.
  • Stay current on state and federal regulations, compliance obligations, and INTEGRIS Health policies, including fraud and abuse, confidentiality, and HIPAA.
  • Support system change testing and coordinate implementation with IT staff and department managers.
  • Take part in professional development.
  • Report to the assigned department manager or supervisor.

Requirements

  • At least four years of experience in healthcare billing, collections, payment processing, or denial management; denial management experience is preferred.
  • Experience in at least three healthcare areas is preferred, such as billing, collections, denials, or registration.
  • Healthcare certification such as CRCR, CRCS, or CHAA is preferred.
  • A bachelor’s degree is preferred.
  • Prior experience with DRG, ICD-10, CPT-4, and UB-04/CMS-1500 claim billing.
  • Knowledge of legal and contract documents, collection agency procedures, and legal processes.
  • Experience with Microsoft Office and billing or claims management software.
  • Experience with hospital and physician billing and reimbursement; Medicare, Medicaid, and commercial payer denials and appeals; third-party contracts; NCQA denial and appeal guidelines; federal and state denial and appeal regulations; and Fair Debt Collection Practices.
  • Effective spoken and written English communication skills.
  • Ability to follow standard precautions.

Benefits

  • Front-loaded paid time off.
  • Medical coverage through the INTEGRIS Health network.
  • Financial assistance for continuing education.
  • 24/7 mental health support.
  • Career development opportunities.

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