Salesforce
Salesforce
Salesforce develops cloud-based software centered on a customer relationship management platform that brings company data and teams together through an integrated, AI-driven system. Its products support sales, customer service, and marketing workflows, with solutions designed for businesses ranging from small and medium-sized enterprises to larger organizations. Salesforce also provides industry-focused tools, Trailhead learning resources, and AppExchange apps that extend the capabilities of its CRM platform.

Senior Commerce Cloud Account Executive, Salesforce — Gurgaon

Lead enterprise and mid-market sales of Salesforce Commerce Cloud across India, owning quota, pipeline, strategic accounts, and multi-cloud expansion. This onsite Gurgaon role focuses on Salesforce’s AI CRM and digital commerce platform.

Description

  • Manage the full Salesforce Commerce Cloud sales cycle across assigned named accounts and territory.
  • Build and manage pipeline to meet quarterly and annual quota targets.
  • Provide reliable forecasts to the Regional Vice President of Sales.
  • Create and execute account and territory plans for target industry verticals.
  • Identify growth opportunities and expand Commerce Cloud sales within existing customers.
  • Engage senior stakeholders and position Commerce Cloud as a strategic digital commerce platform.
  • Work with Solution Engineering, Value Management, and Customer Success on business cases and ROI-focused proposals.
  • Coordinate with Marketing Cloud, Data Cloud, platform account teams, and Salesforce partners and systems integrators on multi-cloud opportunities.
  • Track digital commerce trends, the market landscape, and customer buying behavior.
  • Keep Salesforce CRM pipeline records accurate and reporting consistent.
  • Represent Salesforce at customer meetings, industry events, and executive briefings as needed.

Requirements

  • 8–14 years of B2B enterprise software or SaaS sales experience.
  • A record of owning a quota and consistently exceeding it.
  • Sales experience with e-commerce, digital commerce, CMS, CRM, or MarTech platforms is strongly preferred.
  • Ability to influence senior and C-suite stakeholders in complex enterprise deals with multiple decision-makers.
  • Strong consultative and value-based selling capabilities.
  • Experience with complex sales cycles involving RFPs, competitor displacement, and multi-product deals.
  • Excellent communication, negotiation, and executive presentation skills.
  • Familiarity with the Salesforce ecosystem is an advantage.
  • Experience in FMCG, e-commerce, retail, hospitality, jewellery, or manufacturing is a strong plus.

Benefits

  • Salesforce benefits and resources that support balance and wellbeing.
  • AI agents designed to help employees increase their impact.
  • Reasonable accommodations during the application or recruiting process.
  • Equal opportunity and non-discrimination workplace policy.

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